Specialist Vets in Abingdon

## Summary Boundary Veterinary Centre is an **RCVS-accredited** practice that’s also **cat- and dog-friendly accredited**, with **separate waiting areas for cats and dogs**. The clinic advertises **30‑minute consultations for new clients** and runs a preventative care scheme called the **Pet Health For Life Plan**. From the latest reviews available to us, owners most often describe: - **Fast access to appointments**, including being fitted in “straight away” and within **half an hour of calling** (including close to Christmas). - **Routine procedures and aftercare**, such as a **kitten being spayed and microchipped**, with flexibility around **collection times**. - **Clear, step-by-step explanations and options**, including for an **elderly cat with ongoing health problems**. - A setup that’s easier for carriers, with an **automatic front door** mentioned. The website states the practice handles **cats and dogs**; at least one recent review describes care for an **unwell rabbit**, suggesting some non-cat/dog cases may be seen. ## Services Based on the website and the latest reviews, services and capabilities mentioned include: - **30-minute consultations for new clients** (website) - **Puppy and kitten check-ups** (website) - **Preventative healthcare via the Pet Health For Life Plan** (website; inclusions not detailed in the information provided) - **Neutering/spay surgery** (reviewed: kitten spay) - **Microchipping** (reviewed: kitten chipped) - **Appointments for unwell pets on short notice** (reviewed as being fitted in quickly) - **Emergency care mentioned by an owner** (details of out-of-hours arrangements not stated) - **Support for nervous pets** (owners describe pets staying relaxed during the visit) Additional operational/facility notes: - **Separate cat and dog waiting areas** (website) - **Automatic front door** noted as helpful when carrying a pet carrier (review) ## People Named team members mentioned in reviews: - **Clarice (vet)** – described as **friendly and kind**, and as giving **patient, clear explanations**. One owner also specifically valued her advice as “spot on,” and another mentioned being **fit in quickly** for an appointment where Clarice was their vet. - **Anna and Luis (vets)** – repeatedly credited by one reviewer for **attention to detail** and for spending time so owners felt they had **all options** to make informed decisions. - **Reception team** – several owners highlight reception staff **booking pets in quickly**, **answering questions**, and being **welcoming**. The clinic is also listed as a **Veterinary Nurse Training facility** (structured clinic data). ## Reviews **Google rating: 4.7 stars from 179 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Rapid appointment availability**, including same-day/short-notice bookings (one owner cited being seen within 30 minutes of calling). - **Good communication and shared decision-making**, with owners describing being walked through **treatment options** and kept informed “every step of the way.” - **Handling of nervous animals**, with multiple owners noting pets staying calm/relaxed during consultations. - **Positive reports around procedures and logistics**, including **spay + microchip**, flexible collection times after an operation, and practical touches like an **automatic door** for carriers. - **Consistency across roles**, with praise spanning vets and reception staff for explanations and helpfulness.

## Summary Medivet Abingdon - Fraser Vet Surgery is part of the Medivet group. Based on the information available, it’s set up for routine appointments (for example annual vaccinations are mentioned) and can arrange overnight emergency care via one of Medivet’s 24-hour centres. Recent reviews repeatedly describe a calm, low-stress feel in the building (clear seating areas, “never once felt crowded”) and a team that takes time with anxious animals—examples include a husky with prior vet trauma and a cat that usually spits and scratches being managed with patience and treats. Owners also describe notably compassionate support during end-of-life care, including a vet named “Allaway” being “understanding and compassionate” when saying goodbye to an elderly dog. ## Services - **Overnight emergency care access (Medivet 24-hour centres):** the website states access to around-the-clock emergency care at one of Medivet’s 27 24-hour centres. - **Routine vaccinations:** owners explicitly mention “annual jabs” for a cat. - **Support for nervous/anxious pets:** multiple reviews describe vets taking time to build trust, handling gently, and using treats to reduce stress during examinations. - **End-of-life care:** a review describes the team’s support when an owner “had to say goodbye” to an older dog. ## Pricing - **Overnight emergency consultation fee:** £130 for consultations between **7pm and 9am** (as stated on the website). ## People - **Vet “Allaway” (spelling uncertain):** mentioned for being especially compassionate and supportive during an end-of-life appointment for an elderly dog. - **A “kind Spanish vet”:** one reviewer specifically notes a helpful, kind Spanish vet (name not provided). - **General clinical team:** repeatedly described as calm and gentle with anxious animals; examples include taking time to build trust with a nervous husky and using treats to help a cat that normally reacts aggressively at vets. ## Reviews **4.9 stars from 107 reviews.** Themes below are drawn from the latest written reviews available to us. - **Low-stress handling for anxious pets:** time spent building trust, gentle handling, clear explanations, and using treats to help nervous cats and dogs cope with exams and injections. - **Calm, orderly environment:** one reviewer highlights a “spotless” practice with clear seating areas that “has never once felt crowded,” contributing to less traumatic visits. - **Compassion in difficult moments:** end-of-life care is described as exceptionally kind and supportive, including empathy from both the phone staff and the vet. - **Consistent service over time:** long-term clients mention using the practice for several years and continuing to receive good care.

## Summary The Brook Veterinary Surgery offers general veterinary care with an **in-house laboratory** and **dispensary**, and is listed as a **veterinary nurse training facility**. It’s also listed as providing **emergency veterinary services (24/7 or extended hours)**. From the latest reviews, the clinic is repeatedly described as particularly good with **anxious/nervous dogs**—owners mention staff **taking their time**, avoiding a rushed feel, and helping pets settle. Another owner describes a cat’s **surgery day with regular updates throughout the day**, including how the patient was doing. One review also mentions the practice **referring a dog to a specialist orthopaedics team** when needed. A single detailed negative review describes a serious breakdown around **microchip/record matching** and **clinical record timestamps**, with the owner disputing the practice’s decision-making when an injured cat was brought in and later euthanised. ## Services - General veterinary care and advice (as described on the clinic website). - **In-house laboratory** (on-site diagnostics referenced on the website summary). - **Dispensary** (website summary). - **Emergency veterinary services (24/7 or extended hours)** (listed in provided clinic data). - **Referral onward for specialist orthopaedics** (mentioned in reviews). - **Surgery** (a cat “had surgery” and the owner received updates during the day, per reviews). ## People - **Mel** (vet, role implied by “been to see”): mentioned by an owner of a nervous rescue dog; the owner says appointments weren’t rushed and staff took time to help their dog relax. - **Jo** (vet/team lead implied): repeatedly mentioned alongside Mel; another reviewer calls out “Jo and her team” as professional and kind. - **Reception team** (unnamed): one owner describes reception staff as knowing how to approach a nervous dog, offering reassurance to owners in the waiting room, and being “nothing is too much trouble.” - **Unnamed young vet**: one long-term client (about 5 years) mentions a “lovely young vet” who was “helpful” and “informative,” though they didn’t catch her name. ## Reviews **Google rating: 4.8 stars from 239 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Multiple owners describe staff being effective with **nervous/anxious dogs**, specifically mentioning taking time, helping the pet feel comfortable, and not rushing the appointment. - **Communication/updates during procedures**: one owner says they were kept updated “all day” during their cat’s surgery. - **Referral for complex issues**: one review describes being referred out to a specialist orthopaedics team for a dog. - A detailed 1-star review alleges **record-keeping and microchip-detail issues**, disputes the handling of a cat brought in by a third party, and raises concerns about **software/timestamp accuracy** in clinical records.

## Summary Larkmead Veterinary Group Ltd describes itself as an **independent** veterinary clinic offering care across **small animals as well as farm, pig and equine work**, with **24/7 emergency cover (365 days a year)** stated on its website. From the latest reviews available, owners most often mention **calm, gentle handling during consultations** (including first-time vet visits and nervous pets), and **clear, reassuring explanations**. Specific examples referenced include a **health check for a cat**, a **consultation for a sore paw**, and support during a **difficult visit involving the loss of a dog**, with the vet reported as “gentle and comforting.” ## Services - **Small animal veterinary care**, including **health checks** (cat first health check mentioned). - **Treatment of minor injuries/concerns**, e.g., a **sore paw** assessed in consultation. - **Farm animal, pig and equine veterinary care** (described on the clinic website). - **Emergency care:** the website states **24/7 emergency cover** for both pets and large animals. - **Care plans:** “Vets Care plans” are mentioned by a reviewer (no plan details provided). ## People - **Ginny/Ginnie (vet)** is repeatedly named in reviews across multiple years. Owners describe her as: - **Gentle and calming with pets**, including during anxious appointments and with older animals. - **Reassuring and thorough** in a health-check setting (“covering all areas” and giving advice). - **Experienced/knowledgeable**, with owners citing confidence in her handling of problems like a sore paw. - **Reception/admin team** are mentioned as **friendly and helpful** in multiple reviews (e.g., “on the ball”). ## Reviews **4.9 stars from 71 reviews.** Themes below are drawn from the latest written reviews available to us. - Repeated mentions of **kind, gentle handling** and **reassurance during appointments** (including nervous owners/pets and difficult circumstances). - Owners often call out **knowledgeable, efficient consultations**. - Several reviews specifically praise **Ginny/Ginnie** by name for communication and empathy. - **Reception/admin friendliness** is a recurring point. - One owner notes the **bill felt “surprisingly reasonable”** (no prices given).

## Summary Abivale Veterinary Group describes itself as offering **24-hour emergency care**, and reviews back this up with multiple owners using the clinic for **out‑of‑hours emergencies** (including a phone call at **1am** where advice was given without pushing an immediate visit). The website also references a **Pet Health Club® Plus plan** (stating that **consultations are included**) and says it **accepts Klarna** for payments. Day‑to‑day experiences described in reviews range from **routine surgery** (a dog **neutered**) and quick booking for treatment, to serious complaints about **how emergencies and vulnerable animals were handled**. Several reviews praise **helpful phone advice** and friendly staff, while others allege **refusal to see a very sick dog without funds**, **poor communication**, and **serious errors** (e.g., a pet reportedly **mis-weighed by 40%**). ## Services - **24-hour emergency care** (stated on the website; also repeatedly mentioned by owners using the clinic out of hours). - **Out-of-hours triage/advice by phone** (example: a caller reports a **20‑minute** late-night call about a cat, with advice given and no pressure to attend). - **Neutering** (explicitly mentioned in a recent review of a dog neuter). - **Consultations included with Pet Health Club® Plus** (as described on the website). - **Medication ordering by email** is referenced on the website due to high phone-call volume (the site notes they may not be able to answer all calls). - **Veterinary Nurse Training facility** (listed in the clinic’s structured data). - Payment option: **Klarna** (website states it’s accepted for vet bills). ## People No individual vets or nurses are named in the information provided. Review comments about staff are mixed: - Some owners describe staff as **friendly and helpful**, including in out‑of‑hours situations and during routine visits. - Others specifically criticise **reception and management responses** (e.g., reporting concerns being handled poorly, and dissatisfaction with explanations/apologies after problems). ## Reviews **Google rating: 4.4 stars from 307 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Out-of-hours support is a recurring positive**, including late-night phone advice and owners saying they’ve had good experiences during emergency visits. - **Routine care and facilities:** one owner thanked the team after a **dog neuter**; another mentioned **spacious reception and consulting rooms**, helpful when handling a large dog. - **Booking and responsiveness:** some owners say the clinic is **quick to book and treat** and will **give advice over the phone**. - **Serious negative allegations also appear:** multiple 1‑star reviews report experiences they describe as negligent or unprofessional, including a claim of being **refused even an initial look** at a very sick dog due to lack of money, an alleged **40% weighing error**, and complaints about **inconsistent pricing (including after insurance was mentioned)** and handling of a **stray cat** situation. These accounts directly conflict with the positive reports of helpful emergency support.