Been using this practice since I was a child and all my animals have had excellent care and kindness . All the staff are friendly and make you feel welcome

We have been with this practice for many years , the kindness and compassion they have shown for all our pets are second to none . Would highly recommend.

Excellent and prompt service for my dog when he got some barley barbs inside his ear. Hawthorne Lodge provided a quotation prior to the procedure and have even submitted my insurance claim for me.

We had to make the heartbreaking decision to put our beloved dog to sleep and sadly, the experience at this practice made an already traumatic moment even worse. From start to finish, the process felt disorganised and uncertain. The staff did not appear to know what they were doing, and we were left feeling unsupported and confused. We were told that they would take a print of his nose for us to keep, something I was really holding onto as a small piece of him. We’ve since been told that this didn’t happen — because the nurse went to lunch and it was simply forgotten. My dog has now been cremated, and we’ll never get that chance back. There are no second chances in a moment like this. What should have been handled with care and compassion felt careless and rushed. I truly hope no one else has to experience this.

We would like to thank Maite and the veterinary nurse (so sorry can’t remember your name) . We had to say goodbye to our beloved Luther on Tuesday. It was heartbreaking, but your kindness and compassion helped so much. You came to our home and we were able to say goodbye and love him until his last breath. It gives us comfort, thank you 🐾♥️.