
Note: Showing the 5 most recent Google reviews out of 124 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Very expensive and doesn't do their job properly. Because we are moving out, we asked for our pet's medical history and received an empty document with the dates of the past consultations and nothing else (created by a robot) . We also realised that some of the past vaccinations were not even written down which delayed everything for us. During the last consultation, the vet told us that last year's booster was not recorded on the computer (?!) and asked us if we actually got it done. To get a document to travel abroad with our pet, they asked us for 304 pounds while another place asked for 99 pounds for the exact same thing. Last but not least (definitely the worst for me), we realised before leaving that our pet's microchip didn't match the number recorded on the computer. So if our pet ever got lost, we would have never found him again because the admin team didn't type the number properly 5 years ago! That's a very serious error. We spotted it, even if it's not our job. You have to be very accurate and detail-oriented when working in administration, especially in the health sector! Very disappointed with this place and happy to go elsewhere. I do not recommend.
3 months ago
Extremely helpful and friendly staff - no question was too much! They went out of their way to fit in our appointment. So glad we found them and will continue to use their services. Quick and easy walk from the Sainsbury's parking lot.
4 months ago
Robbed me of 75 pounds for a consultation which lasted less than 20 seconds - looked in the eye of my dog and said it's OK. People work all day for this money. Shame on you!
10 months ago
Erzsebet and the staff did a great job of looking after both my dogs during their dental procedures last Thursday and Friday. I have always found the practice very friendly and understanding and the personal service they give is appreciated 🐶🐶
a year ago
Visited the Witney practice as I was visiting family and needed an a last minute appointment for my dog. They managed to fit me in on the same day and the reception staff were friendly and compassionate. The vet was brilliant and was able to diagnose and treat my dogs symptoms with meds and aftercare. Couldn’t be more grateful and would fully recommend.
