Specialist Vets in Carterton

## Summary Medivet Carterton (Jackson Vets) is part of the Medivet group and is set up for routine care alongside urgent same-day problems. In recent reviews, owners mention being offered a same-day appointment for a dog with pancreatitis, pets having procedures such as spaying, and staff stepping in with practical help (for example, cleaning a distressed cat that soiled during travel before vaccinations). The clinic is also listed as a veterinary nurse training facility. The Medivet website information also references a time-limited **free Mobility Pain Check** promotion. ## Services - **Same-day/urgent appointments (as reported by owners):** a short-notice, same-day visit for a dog with **pancreatitis**. - **Routine preventive care:** “yearly jabs” (vaccinations) are specifically mentioned. - **Surgery/procedures:** **spaying** is mentioned by an owner. - **Support for anxious or distressed pets:** owners describe patient handling of a nervous dog, and staff cleaning a cat after travel-related distress/soiling before the appointment. - **Emergency care (Medivet-wide policy stated on the website):** overnight emergency consultations are listed at **£130**, with 24-hour emergency care available via Medivet’s network of 24-hour centres. - **Mobility/pain screening (website promotion):** a **FREE Mobility Pain Check** was advertised as available “until 30 November” (no further details provided). ## Pricing - **Overnight emergency consultation fee (website): £130.** - One reviewer mentions that **consultation and medication costs felt high**, without giving amounts. ## People - **Jola (vet assistant):** specifically thanked for carrying a cat carrier to and from the car for a heavily pregnant client, described as cheerful and helpful. - **Vets and nurses (not named):** repeatedly described as patient with **nervous dogs**, and as stepping in with hands-on help (cleaning a distressed cat before vaccination). One owner credits the team with saving their dog when it was “touch and go,” without clinical details. ## Reviews **4.7 stars from 229 reviews.** Themes below are drawn from the latest written reviews available to us. - **Access to care:** same-day appointment offered for a dog with pancreatitis. - **Handling/comfort:** patience with nervous dogs; practical help for stressed pets (cleaning a cat after travel soiling before jabs). - **Clinical outcomes (as described by owners):** one owner says the team “saved” their dog during a critical episode; another reports their dog returned to normal after a vomiting-related visit. - **Cost concerns:** one review flags consultation and medication costs as a downside, while still describing the visit positively overall.

## Summary Carterton Vets Ltd (Carterton Veterinary Surgery) has been providing veterinary services since 2014. Ownership/group affiliation isn’t stated in the available information, though the website references joining **Pet Health Club®**. Based on the latest reviews, the practice appears set up for routine care and urgent same-day problems for pets (cats and dogs are specifically mentioned). Concrete details owners describe include: - **Fast access for injuries** (one dog was seen within ~2 hours for a paw injury). - **Same-day surgery** following a consultation (with the pet home the same evening). - A **separate seating setup for dogs and cats/smaller pets**, which reviewers say helps keep things calmer. - Owners reporting they can **ask questions and leave confident in the advice**, with comments about a “straightforward approach.” ## Services Services and capabilities mentioned in the provided sources include: - **Veterinary nurse training facility** (listed in structured clinic data). - **Wound care** (a cat seen quickly for a wound and treated). - **Health checks** (a follow-up health check visit is described). - **Urgent assessment and surgery** for an injury (a paw injury leading to surgery the same day). ## People - **Graham** (role not stated): specifically recommended by name in a review, alongside “his team,” with the owner highlighting that the team listens, answers questions, and gives advice they felt confident following. - **Olaxys** (role not stated): named in a review describing urgent care and same-day surgery after a paw injury. ## Reviews **Google rating: 4.5 stars from 187 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Speed for urgent problems:** examples include being seen “straight away” for a cat’s wound and within ~2 hours for a dog’s paw injury. - **Treatment leading to quick resolution:** one reviewer describes going “straight to surgery” after consultation and being back home the same evening. - **Clinic environment and layout:** separate seating areas for dogs and cats/smaller pets are mentioned, with owners describing a calmer waiting experience. - **Communication and decision-making:** reviewers say the team listens, encourages questions, and provides advice that leaves them feeling confident; one contrasts this with a previous practice that “chopped and changed their ideas.” - **A serious concern is raised in one review:** a 1-star review questions whether a 9‑month‑old dog was put to sleep; no clinical context is provided in the review text, and other recent reviews describe positive experiences.