Elms Veterinary Surgery

- Consistent positives: efficient, friendly service; “warm and welcoming” feel; owners report getting helpful advice and returning over multiple years. - Pricing comments conflict: one reviewer calls prices “reasonable” and says they didn’t feel taken advantage of (especially without insurance), while another describes being overcharged. - Negative outlier: one review describes rudeness/brusque handling and a dog becoming more fearful of vet visits afterward.

Services

Based on the clinic website

•Preventive care: vaccinations; flea and worm treatments; microchipping
•Surgery: surgery and neutering (listed as services)
•Dental care: full dental treatments (site mentions modern dental equipment)
•Diagnostics & monitoring: radiography; ultrasound scanning; ECG recording; blood pressure monitoring; laboratory services
•Medicines: medical & pharmacy services
•Emergency information: an emergency advice page is provided (the site frames this as information about emergencies)

People

No staff names are provided in the available inputs. From the latest reviews

•Multiple reviewers describe the team as kind/caring and professional, with one owner specifically noting the practice was understanding about having no pet insurance and “went out of their way to help.”
•A conflicting experience mentions a rude receptionist and a brusque male vet, with the owner saying their dog was left frightened of vet visits after the appointment.

Reviews

Google rating: 4.8 stars from 137 reviews. “”

•Consistent positives: efficient, friendly service; “warm and welcoming” feel; owners report getting helpful advice and returning over multiple years.
•Pricing comments conflict: one reviewer calls prices “reasonable” and says they didn’t feel taken advantage of (especially without insurance), while another describes being overcharged.
•Negative outlier: one review describes rudeness/brusque handling and a dog becoming more fearful of vet visits afterward.

Reviews for Elms Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 137 we track in total. Recent reviews may not be representative of overall sentiment.

Dave Buckland

2 weeks ago

Always good service here. Pleasant staff. Prices, well I guess that's the joy of having a pet.

Mark

3 weeks ago

Very caring, professional staff at The Elms.

3 months ago

Cat Blake

Graham Treadwell

5 months ago

Meticulous and caring.

Kim Pearce

4 months ago

The kindest people and such reasonable prices they don’t take advantage of you like many other vets. So understanding of my position not having any insurance now and they went out of their way to help. 10/10

6 months ago

Emmeline Hallmark

Super rude receptionist and super brusk male vet and super over charged. But more sadly my dog has been left frightened of visits to the vets after how he was treated.

N Spence

An excellent veterinary practice; efficient, friendly, with lovely staff.

Chris Hill

a year ago

Been going here with my dog for 4 years. Always warm and welcoming, care a great deal for your pet and give great advice from their years of experience. Wouldn't go anywhere else! (unless I have to because my dog has eaten something he shouldn't have at 1am...)