Abivale Veterinary Group – Vets in Wallingford
Clinic Overview
Abivale Veterinary Group is a veterinary practice that states it offers 24‑hour emergency care and is listed as a veterinary nurse training facility. Reviews describe the clinic handling routine and surgical care for cats, including a spay where unusual anatomy was found, followed by the team arranging a second surgery and processing an insurance claim directly so the owner “didn’t have to worry.” Owners also mention a Pet Health plan used to spread the cost of annual vaccinations plus flea and worm treatments. Feedback is mostly positive about the vets themselves, but a small number of reviews describe problems with front‑desk/phone manner and not actioning a request to stop promotional emails.
Services
- •24‑hour emergency care (stated on the clinic website summary).
- •Veterinary nurse training facility (listed in the provided clinic data).
- •Routine surgery: a cat spay is specifically mentioned; one case involved follow‑up surgery being arranged after unexpected anatomy was discovered.
- •Insurance handling: one owner reports the practice made a direct insurance claim (so the owner didn’t have to pay and reclaim).
- •Preventive care plan: a Pet Health plan is mentioned by a long‑term client, covering annual vaccinations (“annual jabs”) and flea and worm treatments (with other consultations/medications priced separately, per that reviewer).
- •General consultations/advice: reviewers mention the vets being willing to give advice and provide reassurance during visits.
People
- •Arturo (vet): mentioned by name as a long‑standing vet for one family; the reviewer says he “goes the extra mile” and has looked after their pets for many years.
Reviews
4.8 stars from 104 reviews. - Surgical care and follow‑through: one detailed account describes a spay where unusual anatomy was discovered, with the clinic organising a second operation and handling the insurance claim directly.
- •Access to advice and reassurance: owners mention vets being “always happy to give…advice” and providing reassurance during visits.
- •Bookings and day‑to‑day care: one long‑term client reports prompt appointment booking and treatment over years with multiple cats.
- •Administrative/service friction (mixed): some reviews report rude or patronising front‑desk/phone interactions, and one reviewer says a request to be removed from the database wasn’t actioned (they continued to receive promotional emails).
Special Services
Animals Treated at Abivale Veterinary Group
Animals We Treat
Companion Animals
Opening Hours – Abivale Veterinary Group
Opening Hours
Hours
Reviews for Abivale Veterinary Group
Note: Showing the 5 most recent Google reviews out of 104 we track in total. Recent reviews may not be representative of overall sentiment.
Dom Brown
5 months ago
Nora McRitchie
5 months ago
Lovely vets, very helpful and friendly, always happy to give me advice. My cat had strange anatomy discovered in her spay and they were fantastic about arranging a second surgery and doing a direct claim with insurance so that I didn't have to worry. Poppy says thank you!
Nora McRitchie
3 months ago
Lovely vets, very helpful and friendly, always happy to give me advice. My cat had strange anatomy discovered in her spay and they were fantastic about arranging a second surgery and doing a direct claim with insurance so that I didn't have to worry. Poppy says thank you!
N O
8 months ago
Went in to register and after doing so online (because we were told it was a ‘lengthy process’ - it’s not) we later decided to go with another Vet. Polite email sent explaining this - no reply. Request also made to be taken off their database, which hasn’t happened because we are still getting their promotional emails. On reflection glad we went with another surgery.
N O
6 months ago
Went in to register and after doing so online (because we were told it was a ‘lengthy process’ - it’s not) we later decided to go with another Vet. Polite email sent explaining this - no reply. Request also made to be taken off their database, which hasn’t happened because we are still getting their promotional emails. On reflection glad we went with another surgery.
Caroline Annets
a year ago
Good, local to us, veterinary practice. Have used for years with our various cats. Always a friendly greeting and prompt appointment booking and treatment. I have a Pet Health plan spreading the cost of annual jabs, flea and worm treatments. Appointment consultations and medications outside of these are priced separately and, fortunately, not needed very often as they cost more.
Caroline Annets
a year ago
Good, local to us, veterinary practice. Have used for years with our various cats. Always a friendly greeting and prompt appointment booking and treatment. I have a Pet Health plan spreading the cost of annual jabs, flea and worm treatments. Appointment consultations and medications outside of these are priced separately and, fortunately, not needed very often as they cost more.
Katie Neilson-Dance
a year ago
Luke smith
a year ago
Every time I've had to visit. Ive had beyond amazing help and reassurance from the vets and I'm confident these are excellent vets to use. However, I have had multiple problems with multiple people on the front desk/over the phone. Talking down to me like I'm stupid or just rude when I ask questions. Was tempted to switch vets but the actual vets themselves are brilliant and I've stayed on
Mark Sutherland
2 years ago
Arturo has been our vet for many years, we love him and hope he never leaves. He is very caring, knowledgeable clearly cares deeply about what he does and the animals under his supervision. He regularly goes the extra mile to help us for which we are very grateful .
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