Abivale Veterinary Group

Abivale Veterinary Group in Wantage, Oxfordshire provides veterinary care for dogs and cats, including routine appointments and 24-hour emergency care. Reviews commonly highlight a friendly, accommodating team and a gentle approach with nervous pets. A small number of comments also raise concerns about costs and a firm payment policy in one overnight monitoring case.

Services

•24-hour emergency care (noted in the clinic’s website summary).
•Routine consultations and check-ups, including ongoing care for dogs and cats.
•Overnight monitoring / hospitalisation, with one owner describing a transferred cat being kept in for overnight monitoring.
•Support for nervous pets, with multiple owners describing calm handling and animals settling during the appointment.

Pricing

No published pricing information is currently available for this clinic.

People

•Robert (vet) is named positively for patience, answering questions, and providing non-judgemental guidance.
•Lily (nurse) is mentioned for a warm, welcoming manner with dogs.
•The reception team is frequently described as friendly and helpful.

Reviews

Google rating: 4.7/5 from 85 reviews. Recent comments are largely very positive, with a small number of critical experiences noted.

•Many owners describe the practice as caring, friendly, and professional, from reception through to the vets.
•Several reviews mention gentle, reassuring handling—especially with nervous or rescue dogs—and pets becoming more comfortable during the visit.
•Owners value clear advice and staff who take time to answer questions during routine appointments.
•One detailed negative review alleges high charges for an overnight monitoring stay and describes a strict approach to instalment requests and escalation to debt recovery.

Reviews for Abivale Veterinary Group

Note: Showing the 10 most recent Google reviews out of 85 we track in total. Recent reviews may not be representative of overall sentiment.

Steve Broadley

3 months ago

What a lovely caring Veterinary Practice at Wantage.

janet loder

The vets provide a first class service

Grainne Burley

8 months ago

Always friendly and caring service for our dog from the receptionist to the vets that we see during our visits and a convenient location for us to travel to for routine appointments.

Emma Courtney

11 months ago

Mayowa Moses ADULOJU

1 year ago

Kirsti Finn

This vets only care about money, they had my cat in for one night, they didn’t actually need to do anything for him as he’d been sent from my own vets for overnight monitoring. My own vets placed an IV line and sent him over with fluids, he stayed there overnight and didn’t need anything else from them- they charged £430 for this! My pet insurance paid most of it and i was left with about £140 to pay, i also had to pay my own vets as well. They called me to ask for payment and i said as this was unexpected and close to the end of the month i didn’t have it at this time, i asked if i could pay it in 2 instalments, the first being in a weeks time when id been paid and the following month when i have been paid. They showed absolutely no compassion and said no to this immediately, they said they’d pass me on to a debt recovery company. Fine, it’s quite a cold and heartless attitude but it just shows they only care about the money. Then i have received a letter from the debt collector adding a 4% late payment fee and an administrative charge too. I just feel really let down. I completely understand that they are a business but the fees are extortionate anyway and I’d said i would pay it i just didn’t have it there and then. So yes i believe they are only interested in the money

Liv Rimmer

3 years ago

Going to the vets is never usually a pleasant experience but the staff at Abivale Wantage are always so accommodating and friendly towards myself and my pets. I currently have two cats and a dog who see Robert and they all love him (my labrador also especially loves Lily the nurse too, who is always ready to welcome him with a smile and cuddle!). The staff are amazing at providing non-judgemental advice and answering the hundreds of questions I seem to ask during checkups, as well as being very encouraging in regards to supporting me in my animal husbandry. One of my cats in particular is very nervous in new spaces and around new people, but he’s always settled and purring by the end of his checkups. I’d definitely recommend the team at Abivale Wantage to anyone who is looking for a veterinary practice who genuinely care about the well-being of their clients.

Rachel Dennett

We had a very positive first experience at Abivale in Wantage. Our dog was new to us, a rescue dog and was a little nervous. All staff were very friendly and helpful. The treatment and advice was excellent

tiga-rose nercessian

4 years ago

Such a lovely vet and all round friendly and professional business. With a nervous rescue dog, going to a new vets can be a bit worrying for both of us. The vet was so sweet and gentle with her that she seems perfectly happy to be there, which was wonderful! Thank you so much!