Specialist Vets in Wantage

## Summary Medivet Wantage – Danetree Veterinary Surgeons is part of the Medivet group. Reviews describe a clinic geared toward routine preventative care alongside same-day help for urgent problems (for example, a dog with an ear wound that “wouldn’t stop bleeding” being seen quickly). Practical touches mentioned include spacious waiting rooms and treats available for both cats and dogs. Owners also repeatedly mention clear explanations when discussing their pet’s care, and one review references a **free mobility check** for a cat. ## Services - **Emergency/urgent care:** The clinic is listed as providing emergency veterinary services; in reviews, an urgent visit for persistent bleeding from a cut ear was handled quickly. - **Routine check-ups:** Regular check-up appointments are referenced for both cats and dogs. - **Pet care plan:** One owner describes a plan that includes **6‑monthly check-ups** plus **flea/worm treatment**, with booking and email reminders. - **Mobility assessment:** A **free mobility check** is specifically mentioned for a cat. - **Preventative treatments:** Flea and worm treatment is mentioned as part of the care plan. - **Vaccinations:** Mentioned alongside normal check-ups. - **Veterinary nurse training:** Listed as a veterinary nurse training facility. ## People - **Jo**: Mentioned by name in connection with an urgent case (a bleeding ear wound), described as going “above and beyond” to ensure the dog was okay. - **Andre**: Described as taking time to reassure an owner about their dog’s condition (“making me feel assured that our dog is ok”). - **Danny**: Mentioned as leading “Danny and his team,” with the owner highlighting confidence in the team and the clinic’s consistent attention to their dog’s wellbeing. - **Wider team**: Multiple reviews describe staff explaining things clearly (including being willing to explain again if something isn’t understood) and handling cats in a way that helped them stay at ease during appointments. ## Reviews **Google rating:** 4.6 stars from 170 reviews. **Thems below are drawn from the latest written reviews available to us.** - **Clear explanations and reassurance:** Owners repeatedly mention things being explained well, and staff taking time to reassure them about their pet’s condition. - **Fast access when something is wrong:** Several reviews mention quick appointment availability; one describes being seen quickly for an ear injury that wouldn’t stop bleeding. - **Cat- and dog-friendly environment:** Spacious waiting rooms and a “generous stash of treats,” including treats for both cats and dogs, are specifically mentioned. - **Preventative care and follow-ups:** A pet care plan is described with 6‑monthly check-ups, flea/worm treatment, and email reminders; one owner also notes worries being checked “at no additional cost” during these visits. - **Cost perceptions vary by expectation:** One reviewer notes it was “not as expensive as I thought,” but no specific prices are provided.

## Summary Abivale Veterinary Group is a veterinary practice that also operates as a veterinary nurse training facility. The clinic presents itself as offering **24-hour emergency care**, and reviews describe visits for **routine appointments** as well as **overnight monitoring** when a pet was transferred from another vet. Recent feedback is mostly positive about how pets and owners are treated (including nervous rescue dogs and anxious cats), but there is also a detailed complaint about **high fees for overnight monitoring** and a **strict approach to payment/installments** that involved debt collection. Concrete specifics owners mention: - Staff taking time to **settle nervous animals** during check-ups (one cat described as “purring by the end”). - **Non-judgemental advice** and willingness to answer many questions during consultations. - A case involving **overnight monitoring** for a cat who arrived with an IV line already placed elsewhere. - One reviewer reports being refused a **two-instalment payment plan** and being referred to **debt recovery**. ## Services - **24-hour emergency care** (stated by the clinic’s website summary). - **Routine appointments/check-ups** (mentioned in reviews). - **Overnight monitoring/hospitalisation** (described in a review involving a transferred cat for monitoring). - Care for **dogs and cats** (multiple reviews reference both). ## Pricing - One reviewer reports being charged **£430** for a cat’s **one-night stay for monitoring** (the cat reportedly arrived with an IV line and fluids already in place). - The same reviewer reports a debt collector letter that added a **4% late payment fee** plus an **administrative charge** (amount not specified). ## People - **Robert** (vet): mentioned as the vet seen by a multi-pet household; the owner says their pets “all love him,” and highlights patience with questions and providing non-judgemental advice. - **Lily** (nurse): mentioned positively for her welcoming approach to a dog (described as greeting with a “smile and cuddle”). - The **receptionist team** is specifically mentioned as part of the consistently friendly experience during routine visits. ## Reviews **Rating: 4.7 stars from 85 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Many owners describe staff as **friendly and accommodating**, from reception through to the vets. - Several reviews focus on **handling nervous or rescue dogs gently**, with pets becoming more comfortable during the visit. - Owners mention **practical, non-judgemental guidance** and staff taking time to answer questions during check-ups. - One detailed negative review alleges **unexpectedly high costs** for overnight monitoring and describes a **firm payment policy** (refusal of instalments and escalation to debt recovery).