Crossroads Veterinary Centre

Services

• •Small animal veterinary care (Tier 2 RCVS-accredited, per the website).
• •Routine appointments mentioned in reviews, including health checks and vaccinations (noted as easier with the clinic’s pet health plan).
• •Prescriptions/medication are discussed in reviews (including cat worming treatment and an associated prescription fee).
• •The website states there is information on what to do in an emergency when the clinic is closed (no further details provided in the supplied summary).

Pricing

• •Prescription fee: £33 (raised in reviews in relation to cat worming treatment).
• •The website states consultations are included as part of a Pet Health Club® Plus plan, but no plan price is provided.

People

• •No individual vets or nurses are named in the provided information.
• •What owners repeatedly highlight about the team (reception and clinical) includes
• •Taking time with nervous pets: one owner reports staff helped their dog become comfortable with visits over time.
• •Clear explanations: one cat owner mentions treatments and medication were explained clearly.
• •Consistent experience over years: one reviewer says they’ve attended for decades and found the practice consistently welcoming and calm.

Reviews

Google rating: 4.9 stars from 62 reviews. - Staff manner and communication: repeated mentions of patient, professional, welcoming staff; clear explanations of treatments/medications.

• •Support for anxious animals: one detailed example describes staff helping a fearful dog become relaxed about appointments.
• •Pet health plan convenience: one reviewer says the associated plan makes health checks and vaccinations “really easy.”
• •Pricing concern (conflicting signal among otherwise very positive reviews): a reviewer complains about a £33 prescription fee for cat worming treatment, calling it “profiteering.”