Crossroads Veterinary Centre

Crossroads Veterinary Centre is a Tier 2 RCVS‑accredited small animal practice, and the website references a Pet Health Club® Plus plan (with consultations included). Reviews most often focus on routine care being straightforward—particularly health checks and vaccinations via the plan—and on staff taking time with anxious pets (one owner says their dog went from being “petrified of vet trips” to coping comfortably after staff support). There’s also a clear pricing complaint in the latest reviews: a stated £33 prescription fee for cat worming treatment, which one reviewer describes as unjustified.

Services

• •Small animal veterinary care (Tier 2 RCVS-accredited, per the website).
• •Routine appointments mentioned in reviews, including health checks and vaccinations (noted as easier with the clinic’s pet health plan).
• •Prescriptions/medication are discussed in reviews (including cat worming treatment and an associated prescription fee).
• •The website states there is information on what to do in an emergency when the clinic is closed (no further details provided in the supplied summary).

Pricing

• •Prescription fee: £33 (raised in reviews in relation to cat worming treatment).
• •The website states consultations are included as part of a Pet Health Club® Plus plan, but no plan price is provided.

People

• •No individual vets or nurses are named in the provided information.
• •What owners repeatedly highlight about the team (reception and clinical) includes
• •Taking time with nervous pets: one owner reports staff helped their dog become comfortable with visits over time.
• •Clear explanations: one cat owner mentions treatments and medication were explained clearly.
• •Consistent experience over years: one reviewer says they’ve attended for decades and found the practice consistently welcoming and calm.

Reviews

Google rating: 4.9 stars from 62 reviews. - Staff manner and communication: repeated mentions of patient, professional, welcoming staff; clear explanations of treatments/medications.

• •Support for anxious animals: one detailed example describes staff helping a fearful dog become relaxed about appointments.
• •Pet health plan convenience: one reviewer says the associated plan makes health checks and vaccinations “really easy.”
• •Pricing concern (conflicting signal among otherwise very positive reviews): a reviewer complains about a £33 prescription fee for cat worming treatment, calling it “profiteering.”