HNVG Ltd – Vets in Chipping Norton
Clinic Overview
- Recent feedback is overwhelmingly positive, with repeated praise for the team’s kindness, professionalism and reassuring manner with both pets and owners. - Clinical care ranges from routine appointments to more involved treatment, with reviews mentioning castration, infection treatment, microchipping, emergency surgery and repeated care for a dog with epilepsy. - Several reviews highlight communication as a strong point, including clear explanations before surgery, support during difficult decisions, and regular updates during hospital stays.
Hook Norton Veterinary Group is a proudly independent practice serving small animals, horses and farm animals, with a 24-hour emergency service run by its own vets. Recent customer feedback continues to reflect a clinic handling both routine appointments and more complex cases, including emergency surgery, hospitalisation with nurse updates, and laparoscopic keyhole surgery. Reviews also highlight clear communication, kind support, and an efficient front desk.
Services
- •24-hour emergency care provided by the practice’s own vets.
- •Small animal care, including routine and more complex treatment. Recent reviews mention emergency assessment and surgery for an injured dog, hospitalisation with regular nurse updates, castration, thorough check-ups, microchipping, antibiotics for infection, and prescription collection.
- •Advanced small animal procedures, with reviews specifically describing laparoscopic/keyhole surgery for a cat with ovarian remnant syndrome, carried out by a vet described as specialising in endoscopy.
- •Prescription services for small animals.
- •Equine services, including equine visits, vettings and prescriptions.
- •Farm veterinary services, including farm visits and related care.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent reviewers also describe the pricing as fair or normal.
People
- •Reception team: reviews consistently describe reception as friendly, calm, efficient and sympathetic when handling enquiries.
- •Vets: feedback highlights clear explanations, strong clinical care, and helpful breed-specific knowledge in emergency situations. One reviewer specifically praised a vet specialising in endoscopy who performed keyhole surgery.
- •Nurses: owners mention excellent support from the nursing team, including regular updates while pets are hospitalised.
Reviews
4.9 stars from 252 Google reviews.
- •Recent feedback is overwhelmingly positive, with repeated praise for the team’s kindness, professionalism and reassuring manner with both pets and owners.
- •Clinical care ranges from routine appointments to more involved treatment, with reviews mentioning castration, infection treatment, microchipping, emergency surgery and repeated care for a dog with epilepsy.
- •Several reviews highlight communication as a strong point, including clear explanations before surgery, support during difficult decisions, and regular updates during hospital stays.
- •Pricing and overall service value are also viewed positively in recent feedback, with reviewers describing fees as fair or normal.
