The Coach House Veterinary Clinic

The Coach House Veterinary Clinic in Witney is presented as an independent practice and is listed as a Veterinary Nurse Training facility. Reviews describe a clinic handling both routine care and urgent problems, including surgery, wound treatment and ongoing medical issues. Recent feedback is largely positive about clear explanations, patient handling and compassionate support, though there are also a small number of concerns about surgical aftercare and communication.

Services

•Routine veterinary care and case management: reviewers mention vets taking time to explain options clearly, with examples including care for cats and ongoing treatment for a dog with a problematic paw.
•Surgery: routine castration is specifically mentioned in reviews.
•Urgent treatment and wound care: one owner describes arriving with a dog as a walk-in emergency after an animal attack, with the wound sutured promptly.
•Cat-friendly handling: several owners describe patient, low-stress handling, including one cat that had needed sedation elsewhere but was seen here without sedation after being allowed time to settle.
•End-of-life support: reviews also mention compassionate care when pets passed away, with families given time to grieve and the clinic helping with arrangements.
•Training role: the clinic is listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Holly is mentioned by name in one review for being helpful and adding a personal touch.
•Reviewers also speak positively about the wider team, including kind and professional veterinary nurses and vets who take time to explain care clearly.

Reviews

Google shows 4.8 stars from 71 reviews. Recent written feedback is mostly very positive, with a couple of notable negative experiences.

•Clear, reassuring communication: several owners say vets took time to explain things properly and made them feel their pets were getting careful attention.
•Strong day-to-day care: reviewers describe the team as friendly, accommodating and competent, with praise for handling difficult cats calmly and helping with ongoing issues such as a troublesome paw.
•Good support in urgent and emotional situations: positive examples include swift treatment for a walk-in injury and compassionate bereavement support when pets were put to sleep.
•Some concerns about communication and aftercare: one owner reports a distressing castration experience and felt the response afterward was defensive, while another was frustrated after discussing an elderly dog's problems only to be told the clinic had no space for new patients.

Reviews for The Coach House Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 71 we track in total. Recent reviews may not be representative of overall sentiment.

Sarah Nicholson

2 months ago

Very kind and professional vets. Took their time to explain everything and make sure my cats have the best care possible. Thank you.

Peter Wilmot

3 months ago

Martin Swanston

The most amazing care for our very loved dog Lola. Excellent job dealing with an on going very problematic paw. Competent and caring staff and we couldn’t be more relieved and grateful. Highly recommend.

Steve Day

4 months ago

Donna Taylor

5 months ago

I would not personally choose to use this veterinary practice again. The veterinary nurses were kind and professional, but my experience with the attending vet was very distressing. My dog attended for a routine castration, and I was later informed that he had become conscious during the procedure. That evening, once home, he became increasingly upset and appeared to be in significant discomfort. By around 11pm, he was crying and extremely distressed, so we took him to Medivet in Woodstock. They were excellent and provided further pain relief and anxiety medication, which helped him settle almost immediately. I had already paid Medivet directly for their call-out and treatment. However, I raised a concern with the original practice that this additional cost could potentially have been avoided if adequate pain medication had been provided for the first night as a precaution. I explained that I was happy to pay for medication itself, but I felt it was reasonable to question the extra call-out fee. Unfortunately, the response I received was defensive and focused solely on payment, with no acknowledgement of the distress my dog experienced. Since the procedure, my dog has also become very anxious about travelling, which had not been an issue before. While I appreciate the nursing staff, based on my experience, I would not feel comfortable returning to this practice with my animals and I will be reporting this to RCVS for their opinion.

Theresa Taylor

Lovely friendly vets. So helpful & Holly & staff are so lovely 😍 They add the personal touch. Nothing is too much trouble x

Amy Hine

7 months ago

Been having some problems with my elderly dog and thought I'd try an independent vet to help as I'd heard good things about them. My partner spent a considerable amount of time on the phone to them explaining the problems, they told him it sounded like dementia and arthritis and they requested I send an email. So I spent my lunch break writing an email detailing our problems and worries. The next day I received a reply telling me it sounds like behavioural problems and to contact a behaviourist and that they have no space to take on new patients. Absolutely wasted both of our times and it's always advised to see a vet before a behaviourist to rule out any medical problems but apparently not!

Robert Brauer

8 months ago

I am so glad I found this vet, what an amazing team here. Super friendly, easy to book and very accommodating. It’s rare in this day and age to find a vet that isn’t just a revolving door … Our cat that can be quite sassy and completely freaked out at another vet to the point where they wouldn’t see him without sedation … but here was much calmer and didn’t need sedating to be seen and they were very patient with him. This makes all the difference in my opinion … a vet that I feel confident leaving my animals with! That to me shows that this is

10 months ago

Very kind and professional vets. Took their time to explain everything and made sure my cat had the best care possible. Thank you.

Che Treble-Parker

Amazing vets ! They are just superb, the service is exemplary and the staff are always so helpful. Our little patterdale George was attacked by a muntjac earlier and we rushed into the surgery, a walk in emergency. They swiftly took him and sutured his wound . No fuss, just dealt with the emergency . Half the price of Medivet in the village too