The Coach House Veterinary Clinic

The most amazing care for our very loved dog Lola. Excellent job dealing with an on going very problematic paw. Competent and caring staff and we couldn’t be more relieved and grateful. Highly recommend.

I would not personally choose to use this veterinary practice again. The veterinary nurses were kind and professional, but my experience with the attending vet was very distressing. My dog attended for a routine castration, and I was later informed that he had become conscious during the procedure. That evening, once home, he became increasingly upset and appeared to be in significant discomfort. By around 11pm, he was crying and extremely distressed, so we took him to Medivet in Woodstock. They were excellent and provided further pain relief and anxiety medication, which helped him settle almost immediately. I had already paid Medivet directly for their call-out and treatment. However, I raised a concern with the original practice that this additional cost could potentially have been avoided if adequate pain medication had been provided for the first night as a precaution. I explained that I was happy to pay for medication itself, but I felt it was reasonable to question the extra call-out fee. Unfortunately, the response I received was defensive and focused solely on payment, with no acknowledgement of the distress my dog experienced. Since the procedure, my dog has also become very anxious about travelling, which had not been an issue before. While I appreciate the nursing staff, based on my experience, I would not feel comfortable returning to this practice with my animals and I will be reporting this to RCVS for their opinion.

Lovely friendly vets. So helpful & Holly & staff are so lovely 😍 They add the personal touch. Nothing is too much trouble x

Been having some problems with my elderly dog and thought I'd try an independent vet to help as I'd heard good things about them. My partner spent a considerable amount of time on the phone to them explaining the problems, they told him it sounded like dementia and arthritis and they requested I send an email. So I spent my lunch break writing an email detailing our problems and worries. The next day I received a reply telling me it sounds like behavioural problems and to contact a behaviourist and that they have no space to take on new patients. Absolutely wasted both of our times and it's always advised to see a vet before a behaviourist to rule out any medical problems but apparently not!

I am so glad I found this vet, what an amazing team here. Super friendly, easy to book and very accommodating. It’s rare in this day and age to find a vet that isn’t just a revolving door … Our cat that can be quite sassy and completely freaked out at another vet to the point where they wouldn’t see him without sedation … but here was much calmer and didn’t need sedating to be seen and they were very patient with him. This makes all the difference in my opinion … a vet that I feel confident leaving my animals with! That to me shows that this is

Very kind and professional vets. Took their time to explain everything and made sure my cat had the best care possible. Thank you.

Amazing vets ! They are just superb, the service is exemplary and the staff are always so helpful. Our little patterdale George was attacked by a muntjac earlier and we rushed into the surgery, a walk in emergency. They swiftly took him and sutured his wound . No fuss, just dealt with the emergency . Half the price of Medivet in the village too

Unfortunately, I lost two dogs and the care and love I received was amazing. I was soooo upset and they let us grieve with our beloved bubbas when they passed, can't thank them enough they are very professional and caring. They took care of everything. I can't praise them enough. Thank you again.