Tremain Veterinary Group – Vets in Witney
Clinic Overview
Tremain Veterinary Group is a small-animal practice established in the early 1970s, with in-house diagnostic facilities (including an in-house lab, X‑ray and ultrasound) and stated accreditations of RCVS Core Standards and Cat Friendly Clinic (Silver). It offers routine care (vaccinations, parasite control, microchipping, neutering and nurse clinics) as well as dentistry and surgery, and also lists referral services in orthopaedics, soft tissue surgery, cardiology and internal medicine. Out-of-hours care is stated to be provided via Medivet Woodstock.
In the latest reviews available to us, owners often mention being fitted in quickly (including same-day), dental procedures with follow-on care, and staff handling nervous dogs well. However, a small number of reviews raise serious concerns about pricing and administrative accuracy (including record-keeping and microchip number entry).
Services
Based on the clinic website summary and the reviews provided, the practice offers
- •Consultations (vet and nurse consultations are both mentioned on the website)
- •Vaccinations and parasite control
- •Microchipping
- •Neutering
- •Dentistry (reviews mention dogs having dental procedures over two days)
- •Surgery, including orthopaedic and soft tissue referral services (listed)
- •Referral services listed for cardiology and internal medicine
- •Diagnostic tests & imaging, with stated facilities including in-house lab, X-ray, and ultrasound
- •Blood pressure checks
- •Grooming & nail clipping
- •Six-month health checks
- •Anal sac expression
- •Puppy parties
- •Home visits
- •Pet travel documentation (GB) (a review also discusses being quoted for travel documentation)
- •Emergencies & out-of-hours: during normal hours the practice advises contacting them for emergency advice; out of hours, the website states to contact Medivet Woodstock
Also listed in the clinic data: Veterinary Nurse Training facility.
Pricing
Only pricing explicitly mentioned in the latest reviews available to us
- •One reviewer reports being charged £75 for a consultation they felt was very brief.
- •One reviewer reports being quoted £304 for pet travel documentation (and says another provider quoted £99 for the same thing).
People
- •Erzsebet: mentioned by name in a review, where the owner says Erzsebet and the staff looked after both dogs during dental procedures.
- •Reception/staff (not named): multiple reviews describe staff fitting appointments in at short notice (including same-day) and being responsive to questions.
- •Handling nervous pets: one review specifically says the team was “very very good” with a very nervous dog.
- •Administrative team (not named): one reviewer alleges significant record-keeping issues, including incomplete medical history printouts, vaccinations not recorded, and a microchip number recorded incorrectly.
Reviews
Google rating: 4.6 stars from 125 reviews.
- •Appointments accommodated quickly: reviewers describe being fitted in at short notice, including a same-day appointment.
- •Clinical care examples: dental procedures for two dogs are specifically mentioned, as well as diagnosis and treatment with medication and aftercare during a last-minute visit.
- •Nervous pets: one owner highlights particularly good handling of a very nervous dog.
- •Concerns about cost and value: a couple of reviewers describe the practice as expensive; one disputes the value of a consultation they felt was extremely short.
- •Concerns about accuracy of records: one reviewer alleges missing vaccination entries, an “empty” medical history document, and a microchip number mismatch in the practice’s records.
Special Services
Animals Treated at Tremain Veterinary Group
Animals We Treat
Companion Animals
Opening Hours – Tremain Veterinary Group
Opening Hours
Hours
Reviews for Tremain Veterinary Group
Note: Showing the 5 most recent Google reviews out of 125 we track in total. Recent reviews may not be representative of overall sentiment.
Victoria Nichols
2 months ago
My cat is terrified of going in. I wish they could offer a sedative so I could just get him in for his annual jabs etc?
Eva B
3 months ago
Very expensive and doesn't do their job properly. Because we are moving out, we asked for our pet's medical history and received an empty document with the dates of the past consultations and nothing else (created by a robot) . We also realised that some of the past vaccinations were not even written down which delayed everything for us. During the last consultation, the vet told us that last year's booster was not recorded on the computer (?!) and asked us if we actually got it done. To get a document to travel abroad with our pet, they asked us for 304 pounds while another place asked for 99 pounds for the exact same thing. Last but not least (definitely the worst for me), we realised before leaving that our pet's microchip didn't match the number recorded on the computer. So if our pet ever got lost, we would have never found him again because the admin team didn't type the number properly 5 years ago! That's a very serious error. We spotted it, even if it's not our job. You have to be very accurate and detail-oriented when working in administration, especially in the health sector! Very disappointed with this place and happy to go elsewhere. I do not recommend.
Eva B
a month ago
Very expensive and doesn't do their job properly. Because we are moving out, we asked for our pet's medical history and received an empty document with the dates of the past consultations and nothing else (created by a robot) . We also realised that some of the past vaccinations were not even written down which delayed everything for us. During the last consultation, the vet told us that last year's booster was not recorded on the computer (?!) and asked us if we actually got it done. To get a document to travel abroad with our pet, they asked us for 304 pounds while another place asked for 99 pounds for the exact same thing. Last but not least (definitely the worst for me), we realised before leaving that our pet's microchip didn't match the number recorded on the computer. So if our pet ever got lost, we would have never found him again because the admin team didn't type the number properly 5 years ago! That's a very serious error. We spotted it, even if it's not our job. You have to be very accurate and detail-oriented when working in administration, especially in the health sector! Very disappointed with this place and happy to go elsewhere. I do not recommend.
Jenn M
3 months ago
Extremely helpful and friendly staff - no question was too much! They went out of their way to fit in our appointment. So glad we found them and will continue to use their services. Quick and easy walk from the Sainsbury's parking lot.
Jenn M
5 months ago
Extremely helpful and friendly staff - no question was too much! They went out of their way to fit in our appointment. So glad we found them and will continue to use their services. Quick and easy walk from the Sainsbury's parking lot.
Carl Enright
6 months ago
Brilliant service and very very good with a very very nervous dog
Ivo Slaveykov
4 months ago
Robbed me of 75 pounds for a consultation which lasted less than 20 seconds - looked in the eye of my dog and said it's OK. People work all day for this money. Shame on you!
Ivo Slaveykov
6 months ago
Robbed me of 75 pounds for a consultation which lasted less than 20 seconds - looked in the eye of my dog and said it's OK. People work all day for this money. Shame on you!
Sally Stewart
10 months ago
Erzsebet and the staff did a great job of looking after both my dogs during their dental procedures last Thursday and Friday. I have always found the practice very friendly and understanding and the personal service they give is appreciated 🐶🐶
Megan Moyle
a year ago
Visited the Witney practice as I was visiting family and needed an a last minute appointment for my dog. They managed to fit me in on the same day and the reception staff were friendly and compassionate. The vet was brilliant and was able to diagnose and treat my dogs symptoms with meds and aftercare. Couldn’t be more grateful and would fully recommend.
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