Tremain Veterinary Group

Tremain Veterinary Group is a CVS-owned small-animal practice in Witney, established in the early 1970s. It has in-house diagnostic facilities including a laboratory, X-ray and ultrasound, and states that it holds RCVS Core Standards and Cat Friendly Clinic Silver accreditation. The practice offers routine care, dentistry and surgery, as well as listed referral services in orthopaedics, soft tissue surgery, cardiology and internal medicine.

Services

•Routine and preventive care: consultations, vaccinations, parasite control, microchipping, neutering, nurse clinics, six-month health checks, blood pressure checks, anal sac expression, grooming and nail clipping.
•Dental and surgical care: dentistry and surgery are listed, with reviews mentioning dogs undergoing dental procedures and follow-on care. Referral services are listed for orthopaedics, soft tissue surgery, cardiology and internal medicine.
•Diagnostics and imaging: stated in-house facilities include an in-house lab, X-ray and ultrasound.
•Other support services: home visits, puppy parties, pet travel documentation (GB), and a stated Veterinary Nurse Training facility.
•Examples from recent reviews: owners mention same-day or end-of-day appointments, treatment and aftercare for a dog needing urgent attention, careful handling of a very nervous dog, and a reassuring visit for two guinea pigs.
•Emergencies and out-of-hours: during normal hours the practice advises contacting the clinic for emergency advice; out of hours, care is stated to be through Medivet Woodstock.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. In reviews, some owners describe the practice as expensive; examples mentioned include £75 for a consultation that one reviewer felt was too brief, and £304 quoted for pet travel documentation.

People

•Darcy: named positively in a recent review for helping a guinea pig feel especially comfortable during an appointment.
•Erzsebet: thanked in a review for looking after two dogs during dental procedures.
•Reception and wider team: reviews often describe staff as friendly, welcoming and helpful, with several owners mentioning being fitted in quickly at short notice.
•Handling nervous pets: reviewers specifically praise the team for being very good with a very nervous dog and for calm, careful handling during anxious visits.

Reviews

Google rating: 4.6/5 from 128 reviews.

•Recent positive reviews often mention friendly, welcoming staff and a reassuring atmosphere, including for anxious owners and pets.
•A recurring theme is being seen quickly, with owners describing same-day appointments or being squeezed in late in the day when a pet needed attention.
•Reviewers give examples of practical clinical care, including dental procedures for two dogs, medication and aftercare after a last-minute visit, and gentle handling of a nervous dog and two guinea pigs.
•A smaller number of negative reviews raise pricing and administrative concerns, including a complaint about the value of a consultation and another alleging errors in record-keeping and a microchip number entry.

Reviews for Tremain Veterinary Group

Note: Showing the 10 most recent Google reviews out of 128 we track in total. Recent reviews may not be representative of overall sentiment.

India Tyne

1 month ago

I was very nervous to take my two guinea pigs to the vet, however after going to Tremain vets my mind was put at ease. The staff are all so lovely and welcoming. My piggies were both handled with care and caution. The vet itself was clean and full of positive energy. Thank you to Darcy for being so amazing during the appointment. Our baby Obi felt especially comfortable around you 💗

Izzy Jackson

2 months ago

These guys are wonderful. They squeezed me in right at the end of the day when my Lab had hurt his face. SO friendly, reception were brilliant and overall just a very lovely experience for us all in a bad situation. All vets are expensive - owning a pet is one of life's luxuries and the expense is something you should always consider before buying/rescuing! Thanks to this team for keeping me and Rodney calm!

Caleb Logan

Victoria Nichols

5 months ago

My cat is terrified of going in. I wish they could offer a sedative so I could just get him in for his annual jabs etc?

Eva B

6 months ago

Very expensive and doesn't do their job properly. Because we are moving out, we asked for our pet's medical history and received an empty document with the dates of the past consultations and nothing else (created by a robot) . We also realised that some of the past vaccinations were not even written down which delayed everything for us. During the last consultation, the vet told us that last year's booster was not recorded on the computer (?!) and asked us if we actually got it done. To get a document to travel abroad with our pet, they asked us for 304 pounds while another place asked for 99 pounds for the exact same thing. Last but not least (definitely the worst for me), we realised before leaving that our pet's microchip didn't match the number recorded on the computer. So if our pet ever got lost, we would have never found him again because the admin team didn't type the number properly 5 years ago! That's a very serious error. We spotted it, even if it's not our job. You have to be very accurate and detail-oriented when working in administration, especially in the health sector! Very disappointed with this place and happy to go elsewhere. I do not recommend.

Jenn M

8 months ago

Extremely helpful and friendly staff - no question was too much! They went out of their way to fit in our appointment. So glad we found them and will continue to use their services. Quick and easy walk from the Sainsbury's parking lot.

Carl Enright

9 months ago

Brilliant service and very very good with a very very nervous dog

Ivo Slaveykov

Robbed me of 75 pounds for a consultation which lasted less than 20 seconds - looked in the eye of my dog and said it's OK. People work all day for this money. Shame on you!