The Brook Veterinary Surgery

- Recent reviews are overwhelmingly positive about the team’s manner, with repeated praise for kindness, professionalism, and a sense that staff genuinely care about the animals they treat. - Several owners specifically say the practice is very good with anxious or nervous dogs, describing unhurried appointments, patient handling, and pets seeming more relaxed here than at other practices. - Communication is a recurring strength: reviewers mention clear explanations before procedures, thorough discussion of treatment options, and regular updates during a cat’s surgery day.

The Brook Veterinary Surgery in Abingdon offers general veterinary care with an in-house laboratory and dispensary, and it is also listed as a veterinary nurse training facility. It is listed as providing emergency veterinary services, including 24/7 or extended-hours cover. Recent reviews repeatedly praise the team for calm, patient handling of nervous dogs, clear communication, and supportive care around surgery and more complex cases.

Services

•General veterinary care and advice for routine and medical needs.
•In-house laboratory and dispensary.
•Surgery, with recent reviews mentioning a dog’s spay and a cat’s surgery day, including regular updates for the owner.
•Ongoing medical care, with one recent review highlighting thorough support during a dog’s pancreatitis treatment.
•Referral onwards for specialist orthopaedics when needed.
•Emergency veterinary services, listed as 24/7 or extended hours.
•Veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic, although one recent reviewer described it as reasonably priced compared with many other vets.

People

•Mel is mentioned several times in reviews for clear explanations around a dog’s spay, thorough support during pancreatitis treatment, and calm, patient care with a nervous rescue dog.
•Jo is also named repeatedly, with reviewers describing her and her team as lovely, professional, kind, and understanding.
•Reception staff are praised for being reassuring, friendly, and especially good at helping nervous dogs settle.
•Nurses and vets are thanked more broadly in reviews for being caring, knowledgeable, and attentive.
•One long-term client also highlighted an unnamed young vet as helpful, informative, and friendly.

Reviews

Google rating: 4.8/5 from 243 reviews.

•Recent reviews are overwhelmingly positive about the team’s manner, with repeated praise for kindness, professionalism, and a sense that staff genuinely care about the animals they treat.
•Several owners specifically say the practice is very good with anxious or nervous dogs, describing unhurried appointments, patient handling, and pets seeming more relaxed here than at other practices.
•Communication is a recurring strength: reviewers mention clear explanations before procedures, thorough discussion of treatment options, and regular updates during a cat’s surgery day.
•Reviews also mention appropriate onward referral for a dog needing specialist orthopaedic care, and one reviewer described the clinic as reasonably priced compared with other vets.

Reviews for The Brook Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 243 we track in total. Recent reviews may not be representative of overall sentiment.

Caroline Green

3 months ago

Marco Marziani

Jennifer Sawtell

Jo and her team are so lovely and very understanding I've always had no problems with appointments will always recommend this veterinary surgery to anyone who asks.

Ali Moore

4 months ago

I cannot recommend Brook Street Vets in Steventon highly enough. About 18 months ago, Mel was absolutely fantastic in explaining everything about my dog Cassie’s spay, what the procedure would involve, the treatment she would receive, and the recovery process. Her clear, patient explanations immediately put me at ease. A very neat job with no infection or problems, all went smoothly. The care we’ve received at the practice has always been exceptional. From the reception staff to the nurses and vets, everyone genuinely cares about the animals they treat and their wellbeing. More recently, when Cassie had a worrying pancreatitis problem, Mel explored every possibility, explained everything thoroughly, and guided us through the treatment. I’m so relieved to say she is now fully recovered. Every visit reinforces that the team at Brook Street Vets are not only professional and knowledgeable, but also compassionate and attentive. They make both pets and owners feel supported and understood, and I am so grateful for the excellent care they provide. Thank you so much for all your hard work and continue doing what you do.

Mike Little

Nice enough place, reasonably priced in comparison to many other vets.

Elaine Pritchard

8 months ago

Very friendly and great with my anxious cocker spaniel

Georgina Harkins

I have been to see both Mel and Jo with my nervous rescue dog, and due to moving house I have previously been to a few different vet practices before coming to Brook vets. Brooks is by far the best vet experience we have received. The staff have been so kind, patient and caring with Rosie. They take their time to ensure Rosie is comfortable and we never feel rushed. Rosie is normally so nervous with new people yet she has been the most relaxed here than at any vet practice we have visited before. The staff genuinely care about each animal that comes into their practice and take the time to read up and consider their individual needs. The reception staff are also brilliant, nothing is too much trouble and again couldn’t have been better with Rosie and knew exactly how to approach and be around a nervous dog, whilst still being friendly, greeting everyone with a smile and offering reassurance to the owners waiting for their pets in the waiting room. I can’t recommend Brook vets enough particularly for those with a nervous pet!

Marcus Peppiatt

11 months ago

Great staff and care

Angela B

Both our cat and dog are now registered at this practice, after looking for a new vets, and so many great reviews. Both the cat and the dog are happy going to the vets, and are both at ease when in the surgery. When we needed a specialist orthopedics vet for the dog, we were referred to an amazing team friendly staff throughout the surgery. Completely confident leave either of our pets with them knowing they are.in great hands.