The Brook Veterinary Surgery – Vets in Abingdon
Clinic Overview
- Recent feedback is very positive about the team’s compassion, with owners describing staff as kind, patient and supportive during routine visits, surgery, illness, and bereavement. - Communication stands out as a consistent strength: reviewers mention clear explanations, time taken to answer questions, and regular updates during procedures. - Several owners say the practice is especially good with nervous or anxious dogs, describing unhurried appointments and a calmer experience than at other vets.
Services
- •General veterinary care and diagnostics: Routine and medical care, supported by an in-house laboratory and dispensary.
- •Surgery and follow-up care: Reviews mention a dog’s spay, a cat’s surgery day with regular owner updates, and careful explanation of procedures and recovery.
- •Ongoing medical treatment: Recent examples include support for pancreatitis and an autoimmune condition, with treatment plans explained clearly and adjusted over time.
- •Referrals and emergency cover: The practice is listed as providing emergency veterinary services, including 24/7 or extended-hours cover, and reviews mention onward referral for specialist orthopaedic care when needed.
- •Additional support: The clinic is listed as a veterinary nurse training facility, and reviews also mention helpful handling of insurance claim forms, compassionate end-of-life care, and particularly patient appointments for anxious or nervous pets.
Pricing
No published pricing information is currently available for this clinic.
People
- •Jo is named repeatedly in reviews, with owners praising her judgement, clear treatment planning, and supportive care in both routine and more complex cases.
- •Mel is also mentioned often for explaining a dog’s spay clearly, supporting pancreatitis treatment, and helping nervous dogs feel more comfortable.
- •Jordan is praised by name as a kind and considerate receptionist, especially for support around end-of-life decisions.
- •Matt is mentioned positively for behind-the-scenes support that helps the practice run smoothly.
- •Reception staff, nurses and vets are regularly described as friendly, reassuring, professional, and especially good with worried owners and anxious pets.
Reviews
Google rating: 4.8/5 from 249 reviews.
- •Recent feedback is very positive about the team’s compassion, with owners describing staff as kind, patient and supportive during routine visits, surgery, illness, and bereavement.
- •Communication stands out as a consistent strength: reviewers mention clear explanations, time taken to answer questions, and regular updates during procedures.
- •Several owners say the practice is especially good with nervous or anxious dogs, describing unhurried appointments and a calmer experience than at other vets.
- •Named praise most often goes to Jo and Mel, while Jordan and the reception team are highlighted for being helpful, reassuring and attentive.

