Hart Veterinary Centre, Bicester

Hart Veterinary Centre is an RCVS-accredited practice established in 1993, treating dogs, cats and small family pets. It offers 24/7 in-house emergency and out-of-hours care with 24-hour nursing and a dedicated overnight team, and is also listed as a veterinary nurse training facility. Recent feedback is largely positive about the standard of care and compassion shown to pets and owners, with a smaller number of clients raising concerns about continuity, costs, and administration.

Services

• •24/7 emergency and out-of-hours care: The practice states that emergency care is provided in-house from its veterinary hospital, with 24-hour nursing and a dedicated overnight team.
• •Routine and preventative care: Reviews mention booster vaccinations, and the clinic also offers a pet health plan that one owner says includes annual vaccinations, a six-month health check, and flea and worming treatments.
• •End-of-life support and inpatient care: Owners describe compassionate euthanasia appointments, careful explanations of options, and, in one case, a cat staying in for several days with out-of-hours visiting allowed.
• •Facilities and pet comfort: Clients mention separate waiting areas for dogs and cats, plus on-site parking and air-conditioned premises.

Pricing

No published pricing information is currently available for this clinic.

People

• •Benjamin (vet): Praised as kind, thorough, expert, and clearly dedicated to patient welfare.
• •Unnamed female vet: One owner particularly highlighted a vet involved in an end-of-life appointment as tremendously kind, attentive, and sensitive.
• •Wider team: Several recent reviewers describe the staff as welcoming, compassionate, and patient, although front-desk experiences appear more mixed.

Reviews

Google rating: 4.8/5 from 556 reviews.

• •Many recent reviewers describe the care as friendly, kind, and compassionate, with pets seen promptly and owners feeling listened to.
• •Clinical care is a consistent strength in the written feedback, including praise for thorough consultations, support with difficult decisions, and especially sensitive end-of-life care.
• •Practical points mentioned by clients include same-day appointments, easy access/parking, and separate dog and cat waiting areas that help reduce stress.
• •A minority of longer-standing clients raise concerns about not seeing the same vet each visit, higher costs, and billing or insurance administration, including one complaint about a bill being £243.37 above the original quote and another about difficulty arranging a direct insurance claim.