Emergency Vets in Henley On Thames

## Summary The Veterinary Centre (Henley Vets Ltd) describes itself as an **independent small-animal practice** with **full surgical facilities**, offering **vet consultations, nurse clinics, dentistry, vaccinations, prescriptions, and home visits**, plus **emergency and out-of-hours care**. In the latest reviews available to us, owners repeatedly mention **clear explanations during appointments**, pets being helped to **feel comfortable**, and **follow-up contact** during difficult cases; several reviews also describe long-term use over **20+ years** and treatment of both **cats and dogs**, including elderly pets. ## Services Based on the clinic website summary and the latest reviews available to us, the practice provides: - **Small-animal veterinary care** (owners specifically mention **dogs and cats**). - **Consultations with a vet** - **Nurse clinic appointments** - **Vaccinations** - **Dentistry** - **Surgery** (the site states **full surgical facilities**) - **Prescriptions** - **Home visits** - **Emergency care and out-of-hours service** (as stated on the website) ## People Named team members mentioned in reviews: - **Anneli**, **Helen**, and **Debbie** (roles not specified): highlighted by one long-term cat owner for the kindness and care shown during visits, alongside the wider team’s support. What reviewers repeatedly describe about the team (without specific staff names attached): - Taking time to **explain options and what’s happening** during appointments. - Helping pets **stay comfortable** during visits. - **Keeping in touch** and providing **follow-up** when a pet is unwell. - Working with owners by combining **clinical expertise** with the owner’s knowledge of the pet (mentioned in the context of an **elderly dog** and decision-making about next steps). ## Reviews **Google rating: 4.4 stars from 113 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Long-term continuity is a recurring point: multiple owners mention using the practice for **20+ years** and valuing consistency of care over time. - Owners describe staff **explaining things clearly** and making visits feel more manageable, including for **young dogs** coming in for check-ups. - Several reviews mention support in **difficult situations**, including cases where a dog was “saved more than once,” and **follow-up contact** after worrying episodes. - Positive comments include staff handling **challenging behaviour** in an older dog while staying welcoming and upbeat on arrival.