Hawthorne Lodge Veterinary Practice

Hawthorne Lodge Veterinary Practice is RCVS-accredited and is a veterinary nurse training facility. Based on recent feedback, it appears set up for both routine care and common procedures, with examples including a double tooth extraction and treatment for a foreign body in an ear. Owners also mention some practical process points such as providing a quotation before a procedure and, in one case, submitting an insurance claim on the client’s behalf. End-of-life care experiences are mixed: one review praises an at-home goodbye supported by staff, while another describes disorganisation and a missed keepsake request.

Services

• •Dental procedure: a vet (Maite) is specifically credited with a difficult double tooth extraction.
• •Foreign body treatment: prompt help when a dog had barley barbs inside the ear.
• •Euthanasia/end-of-life care: one owner describes staff coming to the home for a goodbye; another owner reports a disorganised in-clinic experience and a missed nose print keepsake.
• •Pet Health Club® Plus plan: the website mentions consultations included as part of this plan (no prices or full inclusions provided).
• •Insurance support: one review reports the practice submitted an insurance claim for the owner.
• •Wide range of food & merchandise is mentioned on the website.

People

• •Maite (vet): named in multiple reviews. One owner credits her with successfully handling a difficult double tooth extraction and showing “real concern” for the dog; another thanks Maite (and a veterinary nurse) for supportive care during a pet’s final appointment.
• •Reception and wider team: one review thanks the receptionists and medical team for help during a dental procedure; several long-term clients mention friendly staff and feeling welcomed.

Reviews

4.7 stars from 211 reviews. - Specific clinical wins: a difficult double tooth extraction and fast help removing/handling barley barbs in an ear.

• •Clearer cost/process for some cases: one owner reports receiving a quotation prior to a procedure, and another mentions the practice submitted their insurance claim.
• •Long-term loyalty and positive day-to-day interactions: multiple reviewers describe using the practice for years and feeling welcomed by staff.
• •End-of-life care is inconsistent in accounts: one owner describes a compassionate at-home goodbye, while another reports a disorganised experience and that a promised nose print was forgotten.