HNVG Ltd

Hook Norton Veterinary Group is an independent practice treating small animals, horses and farm animals, and it states that it provides a 24-hour emergency service staffed by its own vets. Recent owner feedback highlights both routine and more complex care, including castration, microchipping, prescribing antibiotics, dental surgery, emergency surgery, and laparoscopic (keyhole) surgery for a cat with Ovarian Remnant Syndrome. Reviews also point to kind handling, clear explanations, and regular nurse updates while pets are hospitalised.

Services

• •Small animal care, with recent reviews covering both routine visits and more involved treatment. Examples mentioned by owners include check-ups, microchipping, prescriptions such as antibiotics, castration, dental treatment with multiple extractions, inpatient care, and follow-up rechecks.
• •Surgery and more complex procedures, including emergency surgery for an injured dog and laparoscopic/keyhole surgery for a cat with Ovarian Remnant Syndrome. One owner specifically praised a vet described as specialising in endoscopy.
• •Emergency and out-of-hours care — the practice says this is provided 24 hours by its own vets, and reviews describe the out-of-hours team as fast acting.
• •Equine services, including equine vettings and an Equiplan section.
• •Farm animal services.
• •Mobile veterinary service.
• •Veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent reviews also describe the pricing as fair and normal prices, not like a chain vet.

People

• •Carla, Helen and Bella — named by a reviewer in an elderly dog’s dental case, with praise for helping the owner weigh up anaesthetic risk, discuss blood test results, and arrange a follow-up check.
• •Endoscopy-focused vet (unnamed) — praised for performing keyhole surgery for Ovarian Remnant Syndrome in a cat and for explaining the treatment plan clearly.
• •Nursing team (unnamed) — thanked for regular updates during hospitalisation and supportive inpatient care.
• •Reception team (unnamed) — described as friendly, efficient, calm and sympathetic.

Reviews

Google rating: 4.9 stars from 252 reviews.

• •Recent feedback is consistently very positive, with owners repeatedly describing the team as kind, friendly, professional and reassuring.
• •Reviews cover a wide range of care, from routine appointments and prescriptions to castration, emergency surgery, hospital care, and specialist-style keyhole procedures.
• •Communication is a strong recurring theme: owners mention staff helping with difficult decisions, explaining treatment clearly, and keeping them updated while pets are staying in the clinic.
• •Price comments are limited but favourable, with some reviewers describing fees as fair or normal, alongside praise for the overall standard of care.