HNVG Ltd – Vets in Banbury
Clinic Overview
Hook Norton Veterinary Group is an independent practice in the Banbury area treating small animals, horses and farm animals, and it says it provides a 24-hour emergency service staffed by its own vets. Recent owner feedback continues to highlight a mix of routine and more complex care, including vaccinations, microchipping, castration, dental work, inpatient care, emergency treatment, and laparoscopic (keyhole) surgery. Reviews consistently describe the team as kind, professional, and good at keeping owners informed.
Services
- •Small animal care covering routine and general appointments as well as follow-up care. Recent examples include check-ups, prescriptions such as antibiotics, microchipping, rabies vaccination, castration, dental treatment with extractions, and rechecks.
- •Surgery and hospital care, with owner feedback mentioning dog surgery, inpatient care, and regular updates during the day while pets are hospitalised. Reviews also include emergency treatment after injuries.
- •More advanced procedures, including laparoscopic/keyhole surgery for a cat with Ovarian Remnant Syndrome. One owner also praised a vet described as specialising in endoscopy.
- •Emergency and out-of-hours care — the practice says this is available 24 hours with its own vets, and reviews describe the team as responsive and reassuring when urgent help is needed.
- •Equine and farm animal services, alongside a mobile veterinary service, equine vettings, an Equiplan section, and a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent reviews are broadly consistent with that, with some owners describing prices as fair or normal alongside very positive comments about the standard of care.
People
- •Nika — thanked by name by one owner after a dog’s surgery, alongside praise for updates throughout the day.
- •Carla, Helen and Bella — named by a reviewer in an elderly dog’s dental case, with praise for helping the owner weigh up anaesthetic risk, discuss blood test results, and arrange a follow-up check.
- •Endoscopy-focused vet (unnamed) — praised for performing keyhole surgery for Ovarian Remnant Syndrome in a cat and for explaining the treatment plan clearly.
- •Nursing team (unnamed) — repeatedly appreciated for updates, support during hospital care, and kind handling.
- •Reception team (unnamed) — described as friendly, efficient, calm and welcoming.
Reviews
Google rating: 4.9 stars from 262 reviews.
- •Recent feedback is overwhelmingly positive, with owners often describing the team as friendly, caring, professional, and efficient.
- •Reviews mention a good spread of care, from rabies vaccination, castration, and repeat help for a pet mouse through to dog surgery, urgent treatment after an injury, and advanced keyhole procedures.
- •Communication stands out as a recurring strength: owners mention being kept updated during surgery or hospital stays, having treatment explained clearly, and being supported through difficult decisions.
- •Price comments are not frequent, but when mentioned they are favourable, with owners describing fees as fair and normal.
