Medivet Carterton (Jackson Vets)

Medivet Carterton (Jackson Vets) is part of the Medivet group and is set up for routine care alongside urgent same-day problems. In recent reviews, owners mention being offered a same-day appointment for a dog with pancreatitis, pets having procedures such as spaying, and staff stepping in with practical help (for example, cleaning a distressed cat that soiled during travel before vaccinations). The clinic is also listed as a veterinary nurse training facility. The Medivet website information also references a time-limited free Mobility Pain Check promotion.

Services

• •Same-day/urgent appointments (as reported by owners): a short-notice, same-day visit for a dog with pancreatitis.
• •Routine preventive care: “yearly jabs” (vaccinations) are specifically mentioned.
• •Surgery/procedures: spaying is mentioned by an owner.
• •Support for anxious or distressed pets: owners describe patient handling of a nervous dog, and staff cleaning a cat after travel-related distress/soiling before the appointment.
• •Emergency care (Medivet-wide policy stated on the website): overnight emergency consultations are listed at £130, with 24-hour emergency care available via Medivet’s network of 24-hour centres.
• •Mobility/pain screening (website promotion): a FREE Mobility Pain Check was advertised as available “until 30 November” (no further details provided).

Pricing

• •Overnight emergency consultation fee (website): £130.
• •One reviewer mentions that consultation and medication costs felt high, without giving amounts.

People

• •Jola (vet assistant): specifically thanked for carrying a cat carrier to and from the car for a heavily pregnant client, described as cheerful and helpful.
• •Vets and nurses (not named): repeatedly described as patient with nervous dogs, and as stepping in with hands-on help (cleaning a distressed cat before vaccination). One owner credits the team with saving their dog when it was “touch and go,” without clinical details.

Reviews

4.7 stars from 229 reviews. - Access to care: same-day appointment offered for a dog with pancreatitis.

• •Handling/comfort: patience with nervous dogs; practical help for stressed pets (cleaning a cat after travel soiling before jabs).
• •Clinical outcomes (as described by owners): one owner says the team “saved” their dog during a critical episode; another reports their dog returned to normal after a vomiting-related visit.
• •Cost concerns: one review flags consultation and medication costs as a downside, while still describing the visit positively overall.