Medivet Carterton (Jackson Vets)

Medivet Carterton (Jackson Vets) is part of the Medivet group and offers routine veterinary care alongside urgent same-day appointments. Recent owner feedback highlights prompt help for problems such as pancreatitis, routine care including vaccinations, and procedures such as spaying. The clinic is also noted as a veterinary nurse training facility, and Medivet’s wider network provides access to 24-hour emergency care.

Services

• •Routine and preventive care: owners mention yearly vaccinations, and one recent reviewer notes that dog weighing is available on a drop-in basis during opening hours.
• •Urgent and same-day appointments: recent feedback includes a same-day appointment for a spaniel with pancreatitis and a prompt visit for a dog with repeated vomiting.
• •Surgery and procedures: spaying is specifically mentioned by an owner.
• •Supportive handling for nervous or distressed pets: reviews describe patient, caring handling of a very nervous dog, and staff cleaning a cat that had become distressed during travel before its vaccination appointment.
• •Emergency care: Medivet’s website information states that 24-hour emergency care is available through its network of 24-hour centres.
• •Mobility and pain screening: the website previously advertised a free Mobility Pain Check promotion.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. The website information lists an overnight emergency consultation fee of £130. Recent reviews are mixed on value: several are very positive overall, but a small number describe the clinic as expensive and mention concerns about consultation, medication, or quote accuracy.

People

• •Jola (vet assistant): thanked by name for carrying a cat carrier to and from the car for a heavily pregnant client, and described as cheerful and helpful.
• •Vets and nurses: reviewers regularly describe the team as friendly, caring, professional, and helpful, with particular praise for patience with nervous dogs and hands-on help when pets arrive distressed.

Reviews

Google rating: 4.7/5 from 233 reviews.

• •Recent feedback is strongly positive overall, with repeated praise for prompt service, friendly staff, and a helpful, welcoming atmosphere.
• •Owners mention practical access to care, including a same-day appointment for a dog with pancreatitis and straightforward routine visits for vaccinations and checks.
• •Handling and comfort come up often: one owner says the vet was very patient with their nervous dog, and another appreciated staff cleaning their distressed cat before its appointment. One review also mentions plenty of waiting-room space to avoid pets clashing.
• •Clinical care is spoken of warmly by owners, including one who says the vets and nurses pulled their dog through when it was “touch and go,” though a few reviews raise concerns about costs.