Tremain Veterinary Group, located in Carterton, Oxfordshire, is a veterinary clinic that elicits mixed reviews from its clientele. On Google Maps, it holds a rating of 4.3 stars based on 39 reviews, indicating a generally positive perception but with room for improvement.

The customer feedback presents a varied picture. Positive reviews, like those from Daisy White and Giancarlo Arcieri, emphasize the professionalism and care exhibited by the staff. Daisy praises the thoroughness of the veterinary examinations and the transparency regarding treatment costs, while Giancarlo appreciates the kindness and attention his dog received during a nail clipping session.

On the other hand, some reviews, such as those from Lauren, Dan Carr, and Susan Prachner, express dissatisfaction, primarily citing concerns about customer service and responsiveness. Lauren's review criticizes the clinic for prioritizing profits over animal care, while Dan highlights issues with availability, noting a lack of veterinarians at the Carterton branch when urgently needed. Susan's experience reflects concerns about follow-up care, with a two-week delay in communication regarding her dog's serious health condition.

This dichotomy in reviews suggests that while many clients have had positive interactions, there are notable instances of dissatisfaction, particularly concerning communication and availability. As Tremain Veterinary Group continues to serve the Carterton community, addressing these concerns and ensuring consistent service across all interactions could enhance client satisfaction and trust.