Tremain Veterinary Group – Vets in Carterton
Clinic Overview
- Several reviewers describe the team as friendly and helpful, with one owner saying they were very happy after moving to the practice. - Positive experiences include thorough diagnostic work for a dog, clear communication about examination and treatment costs, gentle reassurance during a nail clip, and help given to a stray dog in poor condition. - Negative feedback focuses on some owners feeling their concerns were not listened to, as well as frustration about delays, follow-up and difficulty getting appointments.
Services
- •Routine and preventive care: consultations, vaccinations, parasite control, six-month health checks, nurse clinics, puppy parties, microchipping and neutering.
- •Diagnostics and monitoring: in-house lab work, X-ray, ultrasound, diagnostic testing, blood pressure checks and other imaging support. One owner specifically praised the thorough testing carried out for their dog.
- •Surgery and dentistry: dentistry, general surgery, and referral services in orthopaedics, cardiology, internal medicine and soft-tissue surgery.
- •Additional support: anal sac expression, grooming and nail clipping, pet travel documentation for Great Britain, and home visits. Reviews mention calm handling during a nail clip and help given to a stray dog with ticks and a badly matted coat.
- •Animals treated: dogs, cats, rabbits, guinea pigs, gerbils, hamsters and ferrets.
- •Emergency care and accreditation: daytime support is through the practice, with out-of-hours emergency care via Medivet Woodstock with full-time night staff. The practice is listed as RCVS Core Standards accredited and a Cat Friendly Clinic (Silver).
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews also include some comments that the practice is expensive, although one owner said examination and treatment costs were explained clearly before decisions were made.
People
No individual staff members are named, though reviews describe the team as friendly and helpful.
Reviews
Google rating: 4.3 stars from 39 reviews.
- •Several reviewers describe the team as friendly and helpful, with one owner saying they were very happy after moving to the practice.
- •Positive experiences include thorough diagnostic work for a dog, clear communication about examination and treatment costs, gentle reassurance during a nail clip, and help given to a stray dog in poor condition.
- •Negative feedback focuses on some owners feeling their concerns were not listened to, as well as frustration about delays, follow-up and difficulty getting appointments.
- •A few reviews also raise concerns about cost and whether money was being prioritised too heavily in some cases.
