Dog & Cat Vets in Chipping Norton

## Summary Chipping Norton Veterinary Hospital is an RCVS-accredited practice and a Gold Standard Recognised Cat Friendly Clinic and Rabbit Friendly Clinic. It treats a wide range of species beyond cats and dogs, including rabbits, reptiles, parrots and other birds, and even zoo animals (per the clinic website). Recent reviews strongly focus on exotic-pet capability and on-site workups: owners describe CT scanning for a rabbit, ultrasound scanning for a hamster (done conscious), and care for a chameleon. Several reviews also reference urgent or out-of-hours help (including a Sunday early-morning contact) and follow-up communication during longer inpatient treatment (phone calls every other day during a 10‑day stay for a hyperthyroid cat). ## Services - **Care for multiple species** (from the website): dogs, cats, rabbits, smaller domestic pets, reptiles, parrots, game birds, backyard poultry, falconry birds, and zoo animals. - **Exotics-focused diagnostics mentioned in reviews** - CT scan for a rabbit. - Ultrasound scan for a hamster, including a report that the scan was performed while the hamster was conscious. - **Cat medicine case described in reviews** - Hyperthyroidism work-up/treatment including a blood test showing thyroid levels had dropped by discharge, and a 10‑day inpatient stay with ongoing updates. - **Surgery/operations on-site** (review claim): one reviewer says “everything is done on site” compared with other practices sending patients elsewhere. - **Emergency/urgent care mentioned in reviews**: one owner describes contacting the practice at 06:30 on a Sunday for a cat in rapid decline and being seen by a vet. ## Pricing - One reviewer reports paying **£75** for a consultation and **£154.79** for an ultrasound scan (hamster case). ## People - **Luke** (role not stated): thanked by an owner for advice and compassionate help with a female chameleon. - **Freya** (vet): described as compassionate during a Sunday early-morning visit for a cat in severe decline. - **Martin** (vet): repeatedly mentioned for a hyperthyroid cat referral—explained the plan by phone beforehand, examined the cat on arrival, provided at-home care information, and arranged ongoing check-ins (“a phone call every other day”) during a 10‑day stay. - **Reception team**: mentioned in multiple reviews for being helpful and informative; one owner specifically notes help with an insurance claim. ## Reviews **Google rating: 4.7 stars from 460 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners repeatedly highlight **exotic-pet knowledge and diagnostics**, including CT for rabbits, ultrasound for hamsters, and care for reptiles (a chameleon). - Several reviews describe **thorough explanations and shared decision-making**, such as discussing different diagnostic/treatment options, not feeling rushed, and being given detailed care instructions. - **Follow-up and communication** are mentioned explicitly (updates every other day during an inpatient stay; ability to phone with questions). - **Urgent care responsiveness** appears in the recent reviews (being able to make contact early on a Sunday). - Practical positives noted include **short waiting times** in one account and **reception support with insurance paperwork**.

## Summary Hook Norton Veterinary Group is a **proudly independent** veterinary practice providing **small animal, equine, and farm** care, with a **24-hour emergency service run by their own vets**. Recent reviews point to a clinic geared for both routine and complex cases: owners describe **emergency surgery for an injured dog**, **hospitalisation with regular nurse updates**, and **advanced minimally invasive procedures**—including **laparoscopic (keyhole) surgery** carried out by a vet described as specialising in **endoscopy**. Practical touches mentioned include **clear explanations before surgery**, **prescriptions being prepared for collection**, and reception staff handling enquiries calmly and efficiently. ## Services - **24-hour emergency care** managed by the practice’s own vets (as stated on the clinic website). - **Small animal care**, including: - **Emergency assessment and surgery** for an injured dog (review). - **Hospitalisation**, with owners noting **regular updates from nurses** (review). - **Laparoscopic/keyhole surgery** (review), including a case for **ovarian remnant syndrome** in a cat after prior spay surgery elsewhere (review). - **Endoscopy-led capability**: a vet was described as specialising in **endoscopy** in the context of keyhole surgery (review). - **Microchipping** (review). - **Treatment for infection**, including **antibiotics prescribed** (review). - **Prescription service** (website mentions small animal prescription requests; a reviewer described collecting a prescription). - **Equine services** (website indicates equine visits, equine vettings, and equine prescriptions are offered). - **Farm veterinary services** (website indicates farm visits and farm-related services). ## People - **Reception team**: mentioned as **friendly and efficient** with enquiries; one receptionist was noted speaking to a client in a **gentle, sympathetic way** on the phone (review). - **Vets**: - One vet was described as specialising in **endoscopy** and performing **laparoscopic (keyhole) surgery**, with the owner highlighting **clear explanations** and a smoother recovery for their cat (review). - Owners also mention vets providing **breed-specific knowledge** during emergency care and surgery for an injured dog (review). - **Nurses**: one owner specifically valued **regular updates while their pet was hospitalised** (review). ## Reviews **4.9 stars from 248 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Complex surgery and emergency response**: reports of emergency surgery for an injured dog, and repeated life-saving care for a dog with epilepsy. - **Advanced technique mentioned**: laparoscopic/keyhole surgery for a cat with ovarian remnant syndrome, described as less invasive with a quicker recovery. - **Communication and support during hard decisions**: owners mention being helped through a “very difficult decision,” and receiving clear explanations around treatment options. - **Front-desk experience**: calm, efficient handling of enquiries and a sympathetic tone on calls. - **Routine care also referenced**: thorough check-up, microchipping, and antibiotics prescribed for an infection.