Dog & Cat Vets in Carterton

Medivet Carterton, also known as Jackson Vets, is a well-regarded veterinary clinic located in Carterton, Oxfordshire. The clinic boasts an impressive Google Maps rating of 4.7 stars from 224 reviews, indicating a high level of customer satisfaction and reliability. The clinic serves as a veterinary nurse training facility, adding an educational aspect to its professional services. Customer reviews consistently highlight the professionalism, friendliness, and helpfulness of the staff. The clinic is praised for its attentive care, as seen in Caroline Windley's review where staff efficiently handled her distressed cat, ensuring a smooth visit. Michele Davis commended the clinic for saving her Pomeranian during a critical time, emphasizing the expertise and dedication of the vets and nurses. Caroline Anderson noted the exceptional service she received, particularly mentioning Jola, a Vet Assistant, who provided considerate help during her pregnancy. While the reviews are overwhelmingly positive, Helen Watts pointed out the higher costs of consultation and medication, which she acknowledges may be standard in the industry. However, this does not seem to detract significantly from the overall experience, as reflected in her 4-star rating. Overall, Medivet Carterton is a highly recommended veterinary clinic, renowned for its caring staff, professional service, and commitment to animal welfare. The clinic's high rating from a substantial number of reviews suggests it is a trusted choice for pet owners in the Carterton area.

Tremain Veterinary Group, located in Carterton, Oxfordshire, is a veterinary clinic that elicits mixed reviews from its clientele. On Google Maps, it holds a rating of 4.3 stars based on 39 reviews, indicating a generally positive perception but with room for improvement. The customer feedback presents a varied picture. Positive reviews, like those from Daisy White and Giancarlo Arcieri, emphasize the professionalism and care exhibited by the staff. Daisy praises the thoroughness of the veterinary examinations and the transparency regarding treatment costs, while Giancarlo appreciates the kindness and attention his dog received during a nail clipping session. On the other hand, some reviews, such as those from Lauren, Dan Carr, and Susan Prachner, express dissatisfaction, primarily citing concerns about customer service and responsiveness. Lauren's review criticizes the clinic for prioritizing profits over animal care, while Dan highlights issues with availability, noting a lack of veterinarians at the Carterton branch when urgently needed. Susan's experience reflects concerns about follow-up care, with a two-week delay in communication regarding her dog's serious health condition. This dichotomy in reviews suggests that while many clients have had positive interactions, there are notable instances of dissatisfaction, particularly concerning communication and availability. As Tremain Veterinary Group continues to serve the Carterton community, addressing these concerns and ensuring consistent service across all interactions could enhance client satisfaction and trust.