Specialist Vets in Oxfordshire

## Summary Burford Equine Vets is an equine-focused veterinary practice (as indicated by the clinic name). Beyond that, the information provided here doesn’t include details on ownership (independent vs part of a group), specific facilities/capabilities, named clinicians, pricing, or written client feedback—so it isn’t possible to summarise typical cases seen, approach to treatment, or what clients commonly praise/criticise from reviews. ## Services - Equine veterinary care (no further service breakdown was provided in the available clinic data or website summary).

## Summary Crossroads Veterinary Centre is a Tier 2 RCVS‑accredited small animal practice, and the website references a Pet Health Club® Plus plan (with consultations included). Reviews most often focus on routine care being straightforward—particularly health checks and vaccinations via the plan—and on staff taking time with anxious pets (one owner says their dog went from being “petrified of vet trips” to coping comfortably after staff support). There’s also a clear pricing complaint in the latest reviews: a stated £33 prescription fee for cat worming treatment, which one reviewer describes as unjustified. ## Services - Small animal veterinary care (Tier 2 RCVS-accredited, per the website). - Routine appointments mentioned in reviews, including **health checks and vaccinations** (noted as easier with the clinic’s pet health plan). - **Prescriptions/medication** are discussed in reviews (including cat worming treatment and an associated prescription fee). - The website states there is **information on what to do in an emergency when the clinic is closed** (no further details provided in the supplied summary). ## Pricing - **Prescription fee: £33** (raised in reviews in relation to cat worming treatment). - The website states **consultations are included** as part of a **Pet Health Club® Plus** plan, but no plan price is provided. ## People - No individual vets or nurses are named in the provided information. - What owners repeatedly highlight about the team (reception and clinical) includes: - **Taking time with nervous pets:** one owner reports staff helped their dog become comfortable with visits over time. - **Clear explanations:** one cat owner mentions treatments and medication were explained clearly. - **Consistent experience over years:** one reviewer says they’ve attended for decades and found the practice consistently welcoming and calm. ## Reviews **Google rating: 4.9 stars from 62 reviews.** Themes below are drawn from the latest written reviews available to us. - **Staff manner and communication:** repeated mentions of patient, professional, welcoming staff; clear explanations of treatments/medications. - **Support for anxious animals:** one detailed example describes staff helping a fearful dog become relaxed about appointments. - **Pet health plan convenience:** one reviewer says the associated plan makes health checks and vaccinations “really easy.” - **Pricing concern (conflicting signal among otherwise very positive reviews):** a reviewer complains about a **£33 prescription fee** for cat worming treatment, calling it “profiteering.”

## Summary Hook Norton Veterinary Group is an **independent** practice that treats **small animals, horses and farm animals**, and states it provides a **24-hour emergency service staffed by its own vets**. Recent reviews describe the clinic handling both routine and complex cases, including **dental surgery in an older dog (19 teeth removed after pre-anaesthetic bloodwork and a recheck)** and **laparoscopic (keyhole) surgery for Ovarian Remnant Syndrome in a cat**, carried out by a vet described as specialising in endoscopy. Owners also mention **emergency surgery for an injured dog**, and **regular nurse updates while pets are hospitalised**. ## Services - **Small animal care**, including: - **Dental procedures** (owners describe extensive dental extractions and follow-up rechecks). - **Microchipping** (mentioned as completed during a visit). - **Prescribing medication**, including **antibiotics for infection**. - **Laparoscopic/keyhole surgery** (review describes keyhole surgery for Ovarian Remnant Syndrome; vet described as specialising in endoscopy). - **Inpatient/hospital care** (owners mention pets being hospitalised and receiving updates from nurses). - **Equine services** (listed on the website), including **equine vettings** and an **Equiplan** section. - **Farm animal services** (listed on the website). - **Emergency care (24-hour)** — the website states emergencies are covered by **their own vets**, and reviews describe out-of-hours help and urgent treatment. - **Mobile veterinary service** (listed on the website). - **Veterinary nurse training facility** (listed in clinic data). ## People - **Carla, Helen and Bella** (named by a reviewer as the vets involved in an elderly dog’s dental case): the owner highlights clear decision support around anaesthetic risk, including discussing **bloodwork results** and arranging a **check-up** soon after the procedure. - **Endoscopy-focused vet (unnamed)**: a reviewer describes a veterinarian who “specialises in endoscopy” and performed **keyhole surgery**, taking time to **explain the plan clearly**. - **Nursing team (unnamed)**: mentioned for providing **regular updates during hospitalisation**. - **Reception team (unnamed)**: noted for being **friendly and efficient**, with one staff member described as speaking **gently and sympathetically** to a client on the phone. ## Reviews **Google rating: 4.9 stars from 248 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Surgery and complex case handling:** owners describe emergency surgery for an injured dog, keyhole surgery for Ovarian Remnant Syndrome, and extensive dental extractions in an older dog. - **Communication during stressful decisions:** reviewers mention staff explaining risks (including anaesthetic considerations and bloodwork) and helping owners through “a very difficult decision.” - **Continuity and responsiveness in urgent care:** multiple comments reference out-of-hours support as fast-acting, and one owner credits the team with saving an epileptic dog’s life “on multiple occasions.” - **Practical follow-through:** examples include a post-op **check-up**, microchipping during a visit, and nurse updates while pets are hospitalised.

## Summary Mansion Hill Veterinary Practice is a small-animal clinic (dogs and cats are specifically mentioned) that offers emergency veterinary services and appears equipped for both routine care and more complex decision-making (e.g., imaging and ongoing comfort-focused treatment). Recent reviews include detailed praise for an emergency appointment where a dog with cancer was treated for vomiting and a persistent cough, including an X-ray performed while the dog was fully conscious (avoiding general anaesthetic) and medication changes with improvement reported within 24 hours. The practice is also described as offering “free cuddle appointments” with a nurse for an anxious dog (positive, non-treatment visits to build confidence). Alongside these positives, a small number of reviews raise serious concerns about billing and consent (unexpected charges, being charged a full consultation for a follow-up) and one account alleges rough handling and lack of empathy during a kitten consultation. ## Services - **Emergency veterinary services** (listed in clinic data; one review describes an emergency visit for vomiting). - **Diagnostics/imaging:** X-ray mentioned, including being performed while a dog was **fully conscious** (no general anaesthetic) in one case. - **Medical management for chronic/serious illness:** “experimental treatment plans” to improve comfort for a dog with cancer and coughing; medication prescribed/changed during an emergency visit. - **Nurse support for anxious pets:** “free cuddle appointments” described as positive time with a nurse in the clinic setting. - **Surgery/procedures:** cat **neutering** mentioned; **microchipping** is mentioned as being done during neutering in one review. - **Wound care:** draining a **pus-filled abscess** mentioned. - **End-of-life care:** a vet (named John in a review) reportedly provided **at-home euthanasia** for a cat. ## Pricing Pricing is only included where specific amounts were mentioned by reviewers: - **Consultation fee:** £50 (mentioned in multiple reviews, including being charged £50 for a follow-up/check-up visit). - **Kitten visit:** £280 total bill including a £50 consultation fee (reviewer states no diagnosis was provided). - **Cat neutering:** quoted £120 but charged £165, which the reviewer attributes to an additional **£45 microchip** they say was done without prior consent. - **Parasite treatment purchase policy (as described by one reviewer):** reviewer says they were required to pay a £50 consultation before flea/worm treatment could be sold. ## People - **Kevin (vet)**: mentioned for handling an emergency case (vomiting in a dog with cancer), prescribing new medication, and performing an X-ray with the dog fully conscious to avoid general anaesthetic risk. - **John (vet)**: mentioned in an older review for providing at-home euthanasia and helping keep the situation calm for the owner. - **Nursing team (unnamed)**: one owner highlights “free cuddle appointments” for an anxious dog—structured positive visits with a nurse in the clinic. ## Reviews **4.9 stars from 206 reviews.** The sample of latest written reviews includes both detailed clinical praise (emergency care, imaging choices, anxiety support) and a few strong complaints centred on charges, consent, and perceived standard of care. “Themes below are drawn from the latest written reviews available to us.” - **Emergency and complex-case handling:** one owner describes rapid improvement after an emergency visit, including a medication change and an X-ray done without general anaesthetic. - **Support for anxious pets:** “free cuddle appointments” with a nurse are specifically credited with helping an anxious dog. - **End-of-life experience:** one review describes a peaceful at-home euthanasia visit. - **Billing/consent disputes:** multiple reviewers describe concerns about being charged a full consultation for a follow-up, unexpected add-on costs (including microchipping during neutering), and restrictions on buying parasite treatment without a paid consult. - **Standard-of-care concern (serious allegation):** one review alleges rough handling of a very young kitten, lack of diagnosis/insight, and lack of empathy; the kitten reportedly died the next day (the review acknowledges not every illness can be cured but questions the care).

## Summary Medivet Eynsham is part of the Medivet group, set up as a first-opinion practice with on-site diagnostics (in-house lab, X‑rays and ultrasound) and routine preventive care. The website lists 15‑minute consultations, nurse clinics, home visits and travel paperwork (Animal Health Certificates). In the latest reviews available, owners repeatedly describe unhurried appointments where vets explain options clearly, plus good handling of nervous dogs and supportive care around end-of-life visits. ## Services Based on the clinic website summary and the latest reviews available, services mentioned include: - 15-minute consultations - Vaccinations (a first check-up and vaccination visit is specifically mentioned in a review) - Pet neutering (kitten neutering specifically mentioned) - Dentistry - Microchipping - Parasite care - Nurse clinics - Home visits - Animal Health Certificates (pet travel) Species treated (as stated on the website): - Dogs, cats, small mammals and exotics Diagnostics/facilities (as stated on the website): - In-house laboratory - X-rays - Ultrasound Out-of-hours care (as stated on the website): - Out of hours services are provided by **Medivet 24 Hour Woodstock**. ## People - **Aggie** (role not stated): mentioned by name for helping a dog feel “welcome and very comfortable,” with the same owner returning to highlight this again. - **Veterinary team** (not individually named in the inputs): reviews describe vets taking time to explain things “properly,” not rushing appointments, and being “thorough,” including during routine visits and more worrying consultations. - **Reception team** (not named): described as friendly/organised and “sweet,” with smooth registration noted by a new client. ## Reviews **4.9 stars from 84 reviews.** The latest written reviews are consistently 5-star and focus on communication, calm handling of anxious pets, and support during difficult appointments. “Themes below are drawn from the latest written reviews available to us.” - Appointments described as unrushed, with clear explanations that help owners feel confident about decisions. - Handling of nervous pets: one owner specifically mentions staff being “really good” with their nervous dog at a first check-up/vaccination. - Supportive end-of-life care: one review thanks the team for being supportive when their older dog was put to sleep. - Administration/front desk experience: “nice and easy” registration, and friendly reception staff. - Pricing is mentioned comparatively in one review: kitten neutering was described as “cheaper than [a] local private vet” (no amounts provided).